customer service

Why management training can make or break your car dealership – David Lewis

FL car dealership’s huge statement on retail: dealer lots aren’t going anywhere

This is a MUST DO list for maximum fixed ops performance

Auto retail expert David Lewis discusses how car dealers can increase customer pay revenue

How Serra Automotive is positioning itself for an even more profitable future

Managing a post-COVID service department: how is it different?

3 ways car dealerships can compete for service customers

Tips on consumer communications in a sales funnel

Why ‘always be helping’ is a more effective sales approach than ‘always be closing’

How to leverage ‘nudging’ in your daily auto dealership operations