TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


customer interaction

retargeting

Remarketing and retargeting your online parts customers

- December 7, 2021
Effective digital marketing requires a solid understanding of strategies within an overall marketing plan. Marketing for your parts department is no different. There are two specific marketing strategies that every...

A dealer drives more clicks going national

- February 24, 2017
Finding the best deals on a new car involves researching, driving, timing and finding competitive options. Buying a car is a major purchase. In 2016, the average transaction price of...

Best methods to avoid trust traps

- December 28, 2016
Mark shares the best methods to avoid trust traps when interacting with customers.

CBT News – December 3, 2015

- December 3, 2015
On today's show: Mark Tewart on using life skills to create a bond with customers Do your sales and service employees know the F&I products you offer? Creative ways to...
CBT News Placeholder

CBT News – September 25, 2015

- September 25, 2015
On today's show: Mike Haeg, Director of Automotive at Century Interactive, discusses phone training responsibilities John Wingle, Founder of OnSight Solutions, explains how the app LotMonkey is helping dealers Sales...

Are You Picking Up On The Emotional Cues From Your Potential Customers?

- August 25, 2015
When it comes to taking mental notes of what a potential car buyer desires, tapping into the emotion and excitement of that customer during every stage of the buying process...

CBT News – August 7, 2015

- August 7, 2015
On today's show: - Scott Pechstein, VP of Sales at Autobytel, explains why you should consider gross when it comes to ROI - Alex Miller, Manager of OEM Platform Division at AutoAlert,...

CBT News – July 24, 2015

- July 24, 2015
On today's show: - Tony Dupaquier, Director of the Academy at Service Group, discusses the latest trends in F&I warranties - Frank Lopes, VP of Forrest and Blake Marketing and Advertising, explains...

CBT News – July 23, 2015

- July 23, 2015
On today's show: - Gary Tucker, CEO of DealerRater, explains how you can speed up your review collection process - Sales Tip of the Day with David Lewis on helping customers make...

CBT News – July 9, 2015

- July 9, 2015
On today's show: - Curt Zondervan of No Pressure Selling explains how you can differentiate your dealership from the competition - Sales Tip of the Day with David Kain on being courteous...


CBT News
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