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JD Power Vehicle Dependability Study reveals biggest consumer issue

Toyota Motor Corporation Models Receive 10 Segment Awards; General Motors Receives Four

COSTA MESA, Calif.: 22 Feb. 2017 — While Lexus and Porsche nameplates lead the industry in vehicle dependability, owners of many high-volume vehicles are also rewarded with excellent long-term quality, according to the J.D. Power 2017 Vehicle Dependability StudySM (VDS), released today.

The study, now in its 28th year, examines problems experienced during the past 12 months by original owners of 2014 model-year vehicles. Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The study covers 177 specific problems grouped into eight major vehicle categories.

Read More: JD Power

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