Hyundai has overtaken General Motors in EV sales, however, Tesla remains the dominant force in the EV market.

Weekly roundup: Price cuts aid EV sales, Carvana’s best-selling used EVs, Hyundai Ioniq 5 N debuts

CBT News - July 14, 2023

Earlier this week: Hyundai has overtaken General Motors in EV sales, however, Tesla remains the dominant force in the EV market. Tesla's Model 3 tops Carvana's list of the ten...

Daily Automotive News Articles

Digital retailing is about efficiency, which incorporates both speed and quality to enhance the overall car buying experience.

Does speed hurt quality? Taking a closer look at digital retailing

Pete MacInnis, founder and CEO of eLEND Solutions - July 7, 2023

Somewhere between the so-called “normal,” “COVID normal,” and “new normal,” we got it into our heads that it’s okay to be an order taker. That customers were so obsessed with...

Sales & Marketing Articles

With some forethought and customer insight, ethical upselling can be used to reinforce trust and confidence in the dealership.

Upselling with integrity: building trust and value for long-term customer loyalty

David Goldberg - June 20, 2023

Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all the difference now and down the...

Sales & Marketing Articles

If you don't innovate, you’ll almost certainly be left behind. Many of the mighty have fallen and not lived to tell the tale.

To innovate or procrastinate — That is the question

Aaron Bickart - June 15, 2023

It may sound like heresy, but Henry Ford was a procrastinator. “I need a faster horse.” That was the consumer mantra when the early automobile market was still elite. People didn’t...

Articles Management & Leadership

Earlier this week: Honda unveiled the first electric Acura model, used car prices fell in May, and more headlines in automotive industry news.

Weekly roundup: First look at the 2024 Acura ZDX, study claims EVs could save 90K lives, used car prices drop

CBT News - June 9, 2023

Earlier this week: General Motors announced plans to invest more than $1 billion into two Michigan plants to produce its next-generation EV pickups. The U.S. Senate approved a bill suspending...

Articles Daily Automotive News

In this era of hyper-connected, super-personalized customer experiences, leveraging customer data makes all the difference in car sales.

Types of customer data that will help you better understand and connect with car buyers

Steve Mitchell - May 30, 2023

Are you ready for some detective work? See, in our auto dealership universe, there’s this untapped goldmine that’s waiting for a bit of investigation—call it your version of The Blacklist....

Sales & Marketing Articles

Car buying demographics in the U.S. are evolving, and attracting first-time car buyers, particularly millennials, is increasingly important.

Attracting first-time car buyers: How to understand the needs of younger customers

Joseph Iyanu - May 23, 2023

First-time car buyers, particularly millennials, are becoming an increasingly influential demographic in the auto retail industry. Previously, experts underestimated the interest of this generation in vehicle ownership. However, they have...

Articles Sales & Marketing

A keen salesperson will know that closing the sale isn’t a one-size-fits-all situation. Here are some approaches to consider.

Car sales tips: The most effective ways to simplify closing the sale

David Goldberg - May 22, 2023

Endless time with a customer hopefully leads to one thing, closing the deal. But, often this essential task gets treated as an afterthought. Or gets passed on to someone else...

Sales & Marketing Articles

Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to avoid]

Chanell Turner - May 11, 2023

Even all-star sales team members can experience hiccups when helping car buyers find the best vehicles for them. You may have a customer who knows what they want, but pricing...

Sales & Marketing Articles

Car sales tips: Converting aggressive prospects into paying customers

Joseph Iyanu - May 10, 2023

As an automotive salesperson, you've probably had your fair share of interactions with aggressive prospects. These individuals often resort to bullying tactics to get what they want. They can be...

Sales & Marketing Articles

car sales

Weekly roundup: Price cuts aid EV sales, Carvana’s best-selling used EVs, Hyundai Ioniq 5 N debuts

Does speed hurt quality? Taking a closer look at digital retailing

Upselling with integrity: building trust and value for long-term customer loyalty

To innovate or procrastinate — That is the question

Weekly roundup: First look at the 2024 Acura ZDX, study claims EVs could save 90K lives, used car prices drop

Types of customer data that will help you better understand and connect with car buyers

Attracting first-time car buyers: How to understand the needs of younger customers

Car sales tips: The most effective ways to simplify closing the sale

Selling is discovery: Determining what your customer needs [+5 questions to avoid]

Car sales tips: Converting aggressive prospects into paying customers

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