Let’s be frank: All of this talk about Millennials is getting old, isn’t it?
Yes, Millennials are the largest generation (92 million) in American history.
Yes, it’s a fact that Millennials make...
The average salesperson sells about 11-12 cars a month. Whether you're hearing that stat for the first time or not, improving that stat is up to you. David Lewis, host...
From the Greater Cleveland Automobile Dealers' Association (GCADA)
Cleveland, OH (August 3, 2017) – While many regions across the United States are reporting softer new vehicle sales this year, Northern Ohio continued...
It is a common misconception among dealers that once a customer has purchased a vehicle, they will remain a loyal customer for the rest of their life. So instead of...
On this week's edition of F&I Today, Becky explains how keeping your word and practicing good ethics is extremely effective when dealing with customers.
On today's CBT Newscast for Thursday, July 20th, 2017:
TrueCar CEO: Transparent dealers produce more opportunities
In a recent poll, consumers revealed that, along with politicians, car dealers are among the least...
On today's CBT Newscast for Tuesday, July 18th, 2017:
How training new hires impacts your bottom line
Joe sat down with Sally Whitesell, Founder/CEO of SW Service Sollutions, to talk about her...
Hispanics account for more than 20% of the population (ages 10-39). This year, Hispanics will purchase nearly two million new vehicles. How can your dealership tap into this expanding group?...