Dealerships who resisted the call in the past to start investing heavily into their online presence were finally forced to embrace this shift during the pandemic. Many only had sales...
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a crucial role in bridging the gap...
Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip the dealership process altogether. The onset...
In the ever-changing world of car sales, dealership mergers and acquisitions aren't just business as usual—they're game changers. Driven by shifts in market demands, generational legacies, and the simple desire...
Now to our continuing coverage of the United Auto Workers (UAW) strike against the Detroit Big 3. Today on Inside Automotive, we’re joined by Jim Ziegler, automotive retail veteran, speaker,...
Impel, the global leader in AI-powered customer lifecycle management and digital merchandising for the automotive industry, announced today that it has released a fully-automated Virtual Photo Booth and Image Enhancement...
There’s good and bad news when it comes to dealership employee engagement. According to Cox Automotive’s The State of Dealership Staffing report, released in 2021, 67% of dealers said motivating...
In the ever-evolving landscape of automotive sales, dealers constantly seek innovative ways to reverse sales slumps and attract potential buyers. And it’s no secret that vehicle sales have leveled out...
The service department has always proven to be a major driver of profitability for dealers of every size.
Even so, current market dynamics are increasingly emphasizing both the short and long-term...
Earlier this week: General Motors' manufacturing lead, Gerald Johnson, voiced his concerns regarding contract discussions with the United Auto Workers (UAW) in a video statement alongside GM's President, Mark Reuss....