TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


BDC

digital voice

Introducing Brooke.ai to the automotive world

- October 7, 2021
Proactive Dealer Solutions emerged as one of the industry's leading BDC solutions providers and has pioneered innovative BDC concepts, which have evolved into better customer experiences for the entire dealership....
Power Lunch Featured

Where the auto industry is, and where it needs to go – Bob Lanham, Facebook

- July 20, 2021
Car dealers and other retail professionals in the automotive industry recently came together in Napa, California for the annual Digital Marketing Strategies Conference. Among the speakers was Facebook’s Head of...
Sales & Marketing Featured
BDC department - Sarah Vantine

Why your BDC department should focus on developing strong customer connections in 2021 – Sarah Vantine, Scott Clark Auto

- March 11, 2021
The BDC department at the dealership plays a crucial role in the growth of the business. Today, we welcomed Sarah Vantine to the show to discuss changes in the BDC...
Sales & Marketing Featured
BDC

How dealers can improve their BDC processes

- November 6, 2020
With many dealerships bringing back furloughed sales and fixed ops employees, it's a good time to remind ourselves that fixed operations are important to any dealership. And if you're leading...
Sales & Marketing Auto News
mike cavanaugh

Mike Cavanaugh on the State of BDCs: ‘Dealers have to make a commitment’

- August 4, 2020
The role of the BDC is becoming ever-important in today's business climate. The days of having a call center type of environment where employees just set appointments have changed dramatically....
Sales & Marketing Auto News
Sokal

The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal

- August 3, 2020
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as a result. However, as the industry...
Sales & Marketing Auto News
business development

Changing Your Dealership’s Approach to Business Development

- July 16, 2020
For the first time since California's shelter-in-place order back in March, automotive retail expert David Kain is back on the road visiting and consulting Joe Cooper Auto Group through the...
Sales & Marketing Auto News
loyalty marketing program

Are Your BDC Employees Using the Right Language During this Crisis?

- May 20, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during a crisis. Did you enjoy this segment?...
Shows Auto News
outbound call

Unleash Your BDC to Capture Pent Up Demand

- April 28, 2020
The auto industry has suffered a big blow in the last month. NADA has revised its new light-vehicle sales from the original forecast of 16.8 million units in 2020, down...
Sales & Marketing Auto News
O'Regan's Auto

The Importance O’Regan’s Auto Group is Placing on Digital Retailing Tools During the Coronavirus – David Kain & Scott Dexter

- April 14, 2020
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back David Kain, President of Kain Automotive, and host of Kain & Company right here on CBT....
Sales & Marketing Auto News

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CBT News
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