TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


automotive retail

Explore the seismic shift in the auto sales landscape as luxury vehicles become increasingly reserved for the top income earners.

The high-income club’s grip on auto sales

- February 8, 2024
The auto sales landscape is undergoing a seismic shift. In April of last year, CBS Detroit reported that Jonathan Smoke, chief economist at Cox Automotive, says new car sales are increasingly...
This new partnership with automotiveMastermind will enable Morgan Automotive Group to access cleaner customer data and predictive analytics.

Morgan Automotive Group selects automotiveMastermind as its data and technology partner

- February 7, 2024
LAS VEGAS (Feb. 3, 2024) – automotiveMastermind, part of S&P Global Mobility and the automotive industry’s trusted data and technology provider, and Morgan Automotive Group (Morgan), one of the largest...
In automotive, we rely on the CSI score to give us feedback – and the telephone experience is a high priority on that survey.

How a telephone system can increase your CSI score

- January 25, 2024
Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s not a surprise, therefore, that CX...

UAW files charges against nonunion automakers, Ford cuts F-150 production, Asbury finalizes $1.2 billion acquisition

- December 13, 2023
Inside Automotive  Adapting your sales strategies to the current retail automotive market – Jen Suzuki The retail automotive sales industry has been facing several challenges, including changes in customer behavior and rising...
As a Tesla owner, the thought of having to replace your car's battery is a scary prospect, and costs very depending on the model year.

Tesla opens up first group of Superchargers to non-Tesla owners

- March 2, 2023
Tesla has opened up the first batch of its Superchargers to non-Tesla EVs as part of its fast-charging networking plan. Tesla is utilizing a unique socket for these charging units...
Car dealers leveraging social media to sell cars

7 ways car dealers can master social media

- February 13, 2023
95% of vehicle buyers use digital channels as a source of information, according to Google. Social media platforms are likely included in these channels for potential car buyers. It's understandable for...

DSMA CEO Farid Ahmad shares his insights on dealership mergers and acquisitions

- February 1, 2023
The pace of dealership buy/sell transactions has picked up speed since COVID, making it difficult for store owners to keep their fingers on the pulse of the market. Recently, at...

How relations between OEMs and dealers are changing in 2023

- January 25, 2023
The relationship between dealers and OEMs is one of the industry's most discussed topics. While spats between manufacturing and retail are nothing new, the car business has transformed significantly in...
employee retention

Now is the time to pay more attention to retention

- January 12, 2023
2023 is underway and dealerships are busy crunching the numbers. While normal key performance indicators are under scrutiny, it is more important than ever to evaluate the most critical component...

Rivian and Lucid direct sales model legal in Illinois, judge rules

- January 6, 2023
An Illinois judge has dismissed a dealership-backed lawsuit targeting the state's allowance of the direct sales model. The Illinois Automobile Dealers Association was set to argue that the secretary of state's...


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