The auto sales landscape is undergoing a seismic shift. In April of last year, CBS Detroit reported that Jonathan Smoke, chief economist at Cox Automotive, says new car sales are increasingly...
LAS VEGAS (Feb. 3, 2024) – automotiveMastermind, part of S&P Global Mobility and the automotive industry’s trusted data and technology provider, and Morgan Automotive Group (Morgan), one of the largest...
Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s not a surprise, therefore, that CX...
Inside Automotive
Adapting your sales strategies to the current retail automotive market – Jen Suzuki
The retail automotive sales industry has been facing several challenges, including changes in customer behavior and rising...
Tesla has opened up the first batch of its Superchargers to non-Tesla EVs as part of its fast-charging networking plan. Tesla is utilizing a unique socket for these charging units...
95% of vehicle buyers use digital channels as a source of information, according to Google. Social media platforms are likely included in these channels for potential car buyers.
It's understandable for...
The pace of dealership buy/sell transactions has picked up speed since COVID, making it difficult for store owners to keep their fingers on the pulse of the market. Recently, at...
The relationship between dealers and OEMs is one of the industry's most discussed topics. While spats between manufacturing and retail are nothing new, the car business has transformed significantly in...
2023 is underway and dealerships are busy crunching the numbers. While normal key performance indicators are under scrutiny, it is more important than ever to evaluate the most critical component...
An Illinois judge has dismissed a dealership-backed lawsuit targeting the state's allowance of the direct sales model.
The Illinois Automobile Dealers Association was set to argue that the secretary of state's...