Understanding the Needs of Female Customers
Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to the dealership where they purchased their...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Auto Retail
3 Strategies for Getting the Most Out of Your Sales Team
If you need help managing your sales staff better, here are three strategies I've used that never fail to boost results.
Strategy #1: Proper Investment.
In most businesses, the investment in salespeople...
WardsAuto: Instant Income Verification Could Improve Sales Process for Consumers
This year could see U.S. auto sales decline for the first time since the industry emerged from the 2009 recession, meaning automotive lenders and dealers no longer can rely solely...
Galpin Motors’ Formula for Success | 3 Strategies for Getting the Most Out of Your Sales Team | Improve the Sales Process for Consumers | Is Service Employee Churn Killing Car Sales?
On today's CBT Newscast for Monday, May 15, 2017:
Galpin Motors' formula for success starts with founding principles
At almost 90 years old, Bert Boeckmann still shows up for work at Galpin...
5 quick fixes for your web design
It’s easy to put content on a webpage—about as simple as writing an email. But the question of how to arrange that content, and the site beneath, in order to...
Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive CX Summit Speaker
Millennials are one of the most unique groups of people we've seen in a long time. They're also one of the most special groups when it comes to impacting your...
Sr. Analyst from WardsAuto on Inventory Levels
Haig Stoddard, Senior Analyst at WardsAuto addresses high levels of inventory on dealer's lots and what needs to be done to relieve this.
Your Process is your “Why Buy”
Do you make it easy for your customers to transact with you? Do you have a special brand of coffee in your waiting room or give customers the WiFi password in...
Creating a Win-Win Solution for you and your Customers
Many industry professionals still believe that the best way to sell a car is by concealing information. Hear why Becky believes that complete transparency with your customers is the best...
Creating a relationship after the sale
Are you failing to create a relationship with the customers you sell to? David explains how you can start improving in that area.
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