Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive CX Summit Speaker



Millennials are one of the most unique groups of people we’ve seen in a long time. They’re also one of the most special groups when it comes to impacting your dealership. GMs everywhere are wondering how to not only sell to millennials, but to hire them as well. CBT’s Joe Gumm sat down with Tom Carney, an Instructor at NADA with more than 34 years in the auto industry, to discuss the impact that millennials have on buying and selling cars. Tom will also be speaking at the upcoming Automotive CX Summit.