In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
As a dealership, reinventing yourself is not an easy thing to do, but it can be done. In fact, it has been done. For a Volkswagen dealership in Amarillo, Texas,...
Old habits die hard, but it seems as if in auto retail it's a slow death. Some dealerships still practice certain processes that aren't needed anymore in the car-buying experience...
Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven. But why? Well, most of them...
The average salesperson sells about 11-12 cars a month. Whether you're hearing that stat for the first time or not, improving that stat is up to you. David Lewis, host...
A Generation of Customizations
Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The days of Henry Ford's belief that:...
"Maximize gross anyway you can." Ever hear that phrase before? Probably not in a long time, but maybe you've heard it recently, especially when it comes to the inventory on...
Here is what's called a conundrum: someone calls your dealership or submits a lead on your dealership's website or a third-party auto shopping website. Then...nothing. The shopper will not “re-engage”...