Successfully selling a high number of tires each month involves constant and consistent communication with your clients. For a lot of customers tires are something they do not think about...
Fleet Sales is often a dirty word in the auto industry. This can be true on the manufacturer side as well as the dealer side. Fleet sales are generally stable...
Sales managers – many of whom routinely sold 25 or more units a month in their selling days – often lament that today’s salespeople just aren’t motivated to do what’s...
Shawn Rajabi, and Louis Towry, of Total Customer Connect, took time at the NADA Show to join CBT News for a discussion about the importance of tracking dealership's connections with...
BMW will begin its first analysis of vehicle subscription services beginning next week. This new subscription program —called “Access ” will use a Sonic Automotive store in Nashville as its pilot...
From "it takes too long," to "there is a lack of transparency," or consumers just want to process everything online, there is a shift in the air across the country...
Smart dealers constantly look to improve show rates and closing percentages -- website redesigns, huge direct mail campaigns, big gorillas on the roof and a whole lot more. One secret...
With the coming of spring, dealerships around the country will be sprucing up their showrooms and getting that lot full of cars to sparkle once again. In hopes of shaking...
In their book “Extreme Ownership: How U.S. Navy Seals Lead and Win,” Navy Seals Leif Babin and Jocko Willink state that only after a leader truly understands the mission and...
When we first started selling cars, it’s a shame that all of us weren’t taught how to effectively follow-up with a customer who leaves your lot without buying. If we...