Having been raised in a family car dealership makes it easy for me to comment on life as a car salesperson. Fortunately, my work allows me to work side-by-side with...
Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I...
Climbing the ladder in the auto industry can be easy if you know what you are doing. While it is not recommended that you stab someone in the back to...
There’s a belief among many in the industry that “innovative” dealers can somehow gain and hold a marketing or technological advantage over their competition. This belief is so strong among...
Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout becomes ever-present. It is so easy...
Santander Consumer USA Holdings Inc., one of the biggest subprime auto finance companies, verified income on just eighth percent of borrowers, according to a recent Bloomberg article. And, those loans...
On today's CBT Newscast for Tuesday, August 1st, 2017:
Jeff Cowan: Where your fixed-ops focus should be right now
No matter what technology your service drive uses, nothing can replace a human...
On today's show:
Tom Stuker, President and CEO of Stuker Training, discusses handling incoming calls properly
Sales Tip of the Day with Waldo Waldman on being accountable, brought to you...