In the constant struggle to keep your dealership growing and competing, it’s easy to overlook the importance of the employee onboarding process.
Owners and managers tend to get tunnel vision and focus only on getting the new hire to sign the dotted line and get out in front of customers where they can begin generating revenue.
If your dealership hasn’t made an investment in onboarding the new employee within their first 90 days, chances he or she already is halfway out the door. To combat the high turnover rate in this industry (39% within the first 90 days), dealership owners and operators must begin to embrace onboarding as a process that enriches employees and company culture.
Source: Wards Auto
