TSLA369.570-11.27%
GM75.800-0.27%
F14.000-0.23%
RIVN17.240-0.215%
CYD43.730-0.17%
HMC28.1700.01%
TM178.5300.92%
CVNA64.180-3.16%
PAG195.500-7.16%
LAD325.180-10.1%
AN197.910-7.81%
GPI305.950-20.11%
ABG210.120-10.24%
SAH96.340-4.03%
TSLA369.570-11.27%
GM75.800-0.27%
F14.000-0.23%
RIVN17.240-0.215%
CYD43.730-0.17%
HMC28.1700.01%
TM178.5300.92%
CVNA64.180-3.16%
PAG195.500-7.16%
LAD325.180-10.1%
AN197.910-7.81%
GPI305.950-20.11%
ABG210.120-10.24%
SAH96.340-4.03%
TSLA369.570-11.27%
GM75.800-0.27%
F14.000-0.23%
RIVN17.240-0.215%
CYD43.730-0.17%
HMC28.1700.01%
TM178.5300.92%
CVNA64.180-3.16%
PAG195.500-7.16%
LAD325.180-10.1%
AN197.910-7.81%
GPI305.950-20.11%
ABG210.120-10.24%
SAH96.340-4.03%


Shows

Shep Hyken on how customer experience drives loyalty in 2026

Shep Hyken on how customer experience drives loyalty in 2026

- March 30, 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
AI agents may soon buy cars for consumers, bypassing traditional search. What does this mean for dealers, marketplaces, and the web?

Will AI search make dealer websites obsolete?

- March 27, 2026
Welcome back to the latest episode of “The Future of Automotive” on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
Sen. Bernie Moreno addresses tariffs, affordability, and regulation impacting U.S. auto dealers

Sen. Bernie Moreno addresses tariffs, affordability, and regulation impacting U.S. auto dealers

- March 26, 2026
Welcome to a special edition of Inside Automotive. Today’s guest is U.S. Sen. Bernie Moreno, former car dealer, who addresses mounting pressures facing the retail automotive industry. Dealers are contending...
Inside Toyota of Puyallup’s strategy to recruit and retain top technicians

Inside Toyota of Puyallup’s strategy to recruit and retain top technicians

- March 26, 2026
As dealerships nationwide struggle to recruit and retain skilled technicians, Toyota of Puyallup is taking a different approach. Director of Technician Training, Wayne Bridges, joins us on the latest episode...
Dynatron

Dynatron Software helps dealerships maximize fixed operations profitability through data insights

- March 26, 2026
Maximizing the effectiveness of the service department is largely contingent on having the right insights and tools to understand current operations. On today's episode of Driving Solutions, we welcome Leigh...
data

How F&I experts can leverage data, technology to enhance customer experience

- March 26, 2026
From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today. Brown, Vice President of...
FTC signals tougher enforcement on dealer advertising as compliance risks rise – Seth Dobbs | Fox Rothschild

FTC signals tougher enforcement on dealer advertising as compliance risks rise – Seth Dobbs | Fox Rothschild

- March 25, 2026
Dealers nationwide are facing amplified scrutiny from the Federal Trade Commission (FTC) after the agency sent nearly 100 warning letters to dealerships, signaling a shift toward more aggressive enforcement of...
websites

Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts

- March 25, 2026
Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...
How McCarthy Auto Group builds trust through compliance culture

How McCarthy Auto Group builds trust through compliance culture

- March 25, 2026
Mikelle Barnhart, compliance officer for the McCarthy Auto Group in Missouri and Kansas, has found that making compliance a collaborative, engaging experience can significantly improve dealership performance. Barnahrt joins Shannon Roberts...
Preventing “toxic achievers” through values-based accountability

Preventing “toxic achievers” through values-based accountability

- March 25, 2026
High-performing organizations do not separate results from behavior. Leadership expert Dave Anderson says the strongest cultures hold employees equally accountable for achieving performance targets and living the company’s core values. On...


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