TSLA309.220-3.81001%
GM87.0404.4%
F14.6800.315%
RIVN16.4800.64%
CYD46.5901.52%
HMC29.1300.97%
TM182.1504.73%
CVNA64.0303.57%
PAG215.700-1.65%
LAD345.4804.53%
AN212.2004.02%
GPI337.4306.56%
ABG226.6401.4%
SAH102.9803.16%
TSLA309.220-3.81001%
GM87.0404.4%
F14.6800.315%
RIVN16.4800.64%
CYD46.5901.52%
HMC29.1300.97%
TM182.1504.73%
CVNA64.0303.57%
PAG215.700-1.65%
LAD345.4804.53%
AN212.2004.02%
GPI337.4306.56%
ABG226.6401.4%
SAH102.9803.16%
TSLA309.220-3.81001%
GM87.0404.4%
F14.6800.315%
RIVN16.4800.64%
CYD46.5901.52%
HMC29.1300.97%
TM182.1504.73%
CVNA64.0303.57%
PAG215.700-1.65%
LAD345.4804.53%
AN212.2004.02%
GPI337.4306.56%
ABG226.6401.4%
SAH102.9803.16%

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tesla

How to Inspire Consumer Enthusiasm and Give Customers the Buying Experience They Want

- January 21, 2020
On this week's episode of F&I Today, Becky Chernek of Chernek Consulting, discusses how industry disruptors like Tesla and Carvana are re-shaping customer expectations and building brand loyalty. VIDEO TRANSCRIPT:  Becky Chernek:...
Shows
Lisa Copeland

Auto Industry Veteran Lisa Copeland Discusses How to Make Every Dealership Employee a Brand Ambassador

- January 15, 2020
Setting the right tone for the new year is crucial for any dealership. Now is the time to throw out bad habits, try new strategies, and watch out for emerging...
Management & Leadership Auto News
AIADA

CBT Automotive Newscast for January 1, 2020

- January 1, 2020
 Today on CBTNews.com - Wednesday, January 1st, 2020: Best of 2019: Cody Lusk, President & CEO of AIADA Talks Tariffs, Trade, and Tesla It’s never a dull moment in the auto retail...
Daily Newscast
facilitator

Best of 2019: How Sellers Auto Group Increased Sales With the Help of a Facilitator – Sam Slaughter, Owner

- December 30, 2019
Every dealer is always looking for new and innovative strategies to increase their sales. And while there are many ways to do it, our next guest has taken a slightly...
Sales & Marketing Fixed-Ops

AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry Turnover, and Tariffs (Part 2)

- December 27, 2019
In part two of this CBT News exclusive, our host, Jim Fitzpatrick continues his conversation with Cheryl Miller, AutoNation's first female CEO, and first-ever female CEO of a publicly-traded auto...
Management & Leadership Auto News
Cheryl Miller

CBT Automotive Newscast for December 27, 2019

- December 27, 2019
Today on CBTNews.com - Friday, December 27th, 2019: Best of 2019: AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry Turnover, and Tariffs (Part 2) In part two of this CBT News exclusive,...
Daily Newscast
peter welch

Best of 2019: NADA President Peter Welch Discusses Autonomous Vehicles, Ride-Sharing, Tariffs & More

- December 25, 2019
On today's show, we're so pleased to welcome back Peter Welch, President and CEO of NADA, to the CBT Network. In this segment, Jim and Peter discuss his latest article...
Daily Automotive News Auto News
emerging trends

Karl Brauer Discusses The Auto Industry’s Defining factors from the Past Decade and Emerging Trends for 2020

- December 24, 2019
The automotive retail industry has come a long way since 2010, and as we wrap up 2019, we take a look back on the decade’s defining factors and look ahead...
Daily Automotive News Auto News
EVs

Customers Want to Know: Can You Answer Questions about EVs?

- December 11, 2019
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true that most customers who purchase an...
Daily Automotive News Auto News
positive customer experience

A Customer-Centric Approach to Customer Loyalty

- November 28, 2019
We know the internet has changed us all. In fact, many professionals in the auto industry believe that vehicle consumers in the future – as soon as five years –...
Sales & Marketing Auto News


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