TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%

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John Fairchild and Rusty Stewart join Inside Automotive to discuss the ongoing technicians shortage and simple hiring solutions for dealers.

How a formal training program can help your dealership acquire and retain technicians

- March 5, 2024
The automotive industry is facing a technician crisis, with the number of applicants willing or capable of working in a busy fixed-ops department continuing to dwindle. Dealers must rely on...

Strong hybrid sales in Feb., Ford supports student auto technicians, Nissan’s investment talks with Fisker

- March 5, 2024
Inside Automotive How a formal training program can help your dealership acquire and retain technicians On this episode of Inside Automotive, host Jim Fitzpatrick is joined by John Fairchild, high-performance fixed-ops coach...
service buying customers

8 influences on consumer buying behavior in dealership service drives

- December 23, 2022
‘Tis the season when consumers are more active and dealership traffic increases. So, it is important to know what is influencing buys. Today on Inside Automotive, John Fairchild, high-performance fixed...

Tesla doubles down, sustainability and consumers, USPS to get EVs

- December 23, 2022
Inside Automotive 8 influences on consumer buying behavior in dealership service drives 'Tis the season when buyers are out and traffic picks up at dealerships so it’s important to know what’s influencing...

CBT automotive newscast: May 13, 2022

- May 13, 2022
Inside Automotive: Is it time for a fixed ops refresh? Here are 3 areas to focus on - John Fairchild We’ve heard from a lot of car dealers around the country who...
customer

How today’s advisor transparency works wonders

- October 19, 2021
Openness in the service drive in today’s climate will help ensure your CSI is rock steady and profitability greatly enhanced! Challenges from the post-pandemic operating environment have allowed greater drift from...
performance

This is a MUST DO list for maximum fixed ops performance

- July 2, 2021
Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in that job. That said, what are...
service

4 Disciplines that Create a Standard of Accountability in the Service Drive

- August 13, 2020
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...
service

Ways to Convert on the Walkaround in the Service Drive

- March 17, 2020
When a customer arrives for a service appointment, the check-in process is expected to be smooth, fast, and painless. Having already set an appointment, the vehicle owner feels like they’re...
service technicians

Taking Care of Your Service Technicians

- March 16, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. The two discuss the current...