TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%

Search for:

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy

- July 30, 2019
 Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much, John, for joining us. John Fairchild: Yes, sir! Jim Fitzpatrick: Yeah. You had an article...
Fixed-Ops Auto News
return customers

The Importance of Having Return Customers in the Service Drive – John Fairchild, Fixed-Ops Expert

- May 7, 2019
According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer did not return for service in...
Fixed-Ops Auto News
newscast

The Importance of Having Return Customers in the Service Drive – John Fairchild | Tesla Scrambles to Raise Funds with Bond and Stock Sale | Customer Retention: They Have to Like You

- May 7, 2019
Today on CBTNews.com - Tuesday, May 7th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox Automotive’s latest study, Opportunities to Build...
Daily Newscast
technician drought

How Dealerships Can Overcome the Service Technician Drought – John Fairchild, Fixed-Ops Expert

- April 15, 2019
Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to make the best of this situation?...
Fixed-Ops Auto News
newscast

How Dealerships Can Overcome the Service Technician Drought – John Fairchild | How To Properly Use Social Media To Build Your Talent Pool | Your Dealership’s Community Partnership

- April 15, 2019
Today on CBTNews.com - Monday, April 15th, 2019: How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there is a lack of good service...
Daily Newscast
career paths

How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild

- September 24, 2018
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the NADA, the average turnover rate is...
Management & Leadership Fixed-Ops
Dealership Focus

John Fairchild: How to have a successful Service Drive process

- March 14, 2017
John Fairchild: How to have a successful Service Drive process
Fixed-Ops Auto News

Record-low used inventory, Samsung SDI signs EV battery deal, Gas prices peaked but relief may take time

- April 20, 2026
Top Stories  Record-low used inventory collides with rising March sales pace. Read More Samsung SDI inks multi-year EV battery supply deal with Mercedes-Benz. Read More Energy secretary says gas prices have peaked, but...
Daily Newscast
Dealers debate mobile service expansion as OEM support fuels industry change

Dealers debate mobile service expansion as OEM support fuels industry change

- April 20, 2026
Mobile service continues to divide dealership fixed operations strategies, with some dealers fully scaling mobile fleets while others rely on pickups and deliveries or traditional service drive models. During the...
Dealer Interviews Service Drive

Weekly roundup: Tariff refunds open, Ford fights Chinese EVs, Southern union breakthrough impacts dealers

- April 18, 2026
 ICYMI: Spring optimism grows for dealers as challenges remain. Massive union breakthrough in the South signals ripple effects for dealers. Ford pushes to block Chinese EVs as it rolls out...
Daily Newscast


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Weekly roundup: UAW & automakers clash over AI and robotics, Dealership buy-sells jump 21%, CarGurus to require fee disclosures
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