Customer Acquisition and Retention
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim and John discuss the...
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
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The Best Way to Pay Technicians
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim talks to John about what...
Current Trends and Challenges in Fixed-Ops
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim and John talk about creating...
How to Upsell Accessories in your Dealership
Car shoppers are spending roughly $41 billion a year on auto accessories, according to a 2018 report from Reynolds & Reynolds.
Yet, retail automotive dealerships are only capturing 10 percent of...
Week In Review: How Dealerships Can Adapt to Changes in Consumer Demand | The Importance of Having Return Customers in the Service Drive | Common Leadership Challenges that Managers Face
CBT News Week In Review for May 10th, 2019:
How Dealerships Can Adapt to Changes in Consumer Demand - Brian Finkelmeyer, vAuto
Auto sales were reported down for most manufacturers in the...
Week In Review: Overcoming the Service Technician Drought | How to Effectively Handle Leads and Manage Your BDC | Dealer Pain Points and Fiat Leaving the U.S. Market
CBT News Week In Review for Friday, April 19th, 2019:
How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert
Every dealer knows that there is a lack of...
Week In Review: How to Maximize the Profitability of Your Fleet Vehicles | How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership | Four Predictions for the Future from Cox Automotive’s Mobility Study
CBT News Week In Review for Friday, February 1st, 2019:
How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership - Brian Benstock, Paragon Honda
Dealers across...
The Importance of Having Return Customers in the Service Drive | How To Avoid Dead-End Marketing Strategies At Your Dealership? | Ford Sales Decline for a Fourth Straight Quarter
Today on CBTNews.com - Wednesday, January 30th, 2019:
The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert
According to Cox Automotive’s latest study, Opportunities to Build...
How Career Path Models Can Curb Employee Turnover in Fixed-Ops | The Economic Facts for Automated Recon | Is it Time to Update Your Phone Script? Here’s What it Should Include
Today on CBTNews.com - Monday, September 24th, 2018:
How Career Path Models Can Curb Employee Turnover in Fixed-Ops - John Fairchild
Frequent employee turnover is something every dealership tries to avoid, especially...
How to successfully cater to younger employees
As a generation, they have been called everything negative you can think of: lazy, entitled, selfish, shallow, narcissistic. However, another name they are called that's a little more popular is...
