TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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selling

Selling in the Service Drive

- January 14, 2019
On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off their cars for service. VIDEO TRANSCRIPT: Hello again,...
F&I

Making Connections in F&I – Sell Yourself Before Selling Product

- January 14, 2019
F&I is the department with the highest profit margin within a dealership and yet consistently seems to rank as the most negative part of the car buying experience among buyers....
year end

A Great Beginning Can Influence A Great Year End!

- January 14, 2019
Grow Your Service Sales Business by having a Strong year end and getting off to a great start in the new year! What can we do to finish out the year...
service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

- January 11, 2019
According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department is crucial to a dealership’s long-term...
study

Four Automotive Research Reports You Should Be Reading For 2019

- January 11, 2019
It is no secret that there is a substantial amount of market information out there, especially concerning the automotive industry. There is always a new article, blog post, or case...
tariffs

Three Ways a 25 Percent Tariff Hike Could Impact Dealers and Consumers In 2019

- January 8, 2019
Many are wondering what the markets have in store for automakers, dealers, and car buyers in 2019. While there are many factors at play, the picture is not complete without...
newscast

Retail Auto Finishes 2018 on a High Note | 6 Simple Tools To Boost Your Productivity | Three Ways a 25 Percent Tariff Hike Could Impact Dealers and Consumers

- January 8, 2019
Today on CBTNews.com - Tuesday, January 8th, 2019: Retail Auto Finishes 2018 on a High Note - Jessica Caldwell, Edmunds.com Historically low unemployment, new tax cuts, and a sharp decrease in gas...
customer-centric

How to Become More Customer Centric at Your Dealership – Jim Roche, Xtime

- January 4, 2019
The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for this year’s changes in the automotive...
auto industry

2019 Looking to be a Year of Change in the Auto Industry

- January 4, 2019
Predicting the future is not an easy feat--just ask the writers for 1989’s hit movie Back to the Future Part II. That said, there are a few forecasts for the...
newscast

How to Become More Customer Centric at Your Dealership – Jim Roche | 2019 Looking to be a Year of Change in the Auto Industry | Optimism, Healthy Sales, and Incentives Highlight the Finish Line of 2018 Sales

- January 4, 2019
Today on CBTNews.com - Friday, January 4th, 2019: How to Become More Customer Centric at Your Dealership - Jim Roche, Xtime The quality of your customer’s overall experience in the service department...