Today on CBTNews.com - Wednesday, January 22nd, 2020:
Becky Chernek Discusses How to Adapt Your Dealership's F&I Department for the Digital Age
Here to tell us how you can revamp and re-invigorate...
As long as I have been in the car business, I’ve heard salespeople and managers jokingly use the cliché “Buyers are liars.” When I ask them when they believe buyers...
On this week's episode of F&I Today, Becky Chernek of Chernek Consulting, discusses how industry disruptors like Tesla and Carvana are re-shaping customer expectations and building brand loyalty.
VIDEO TRANSCRIPT:
Becky Chernek:...
We teach the concept of the Business Development Dealership as a method of helping our dealership clients achieve broad scale business growth by leveraging the relationships of every employee.
When I...
2019 for the auto retail industry has come to a close and many of us have been eagerly waiting to see the final numbers. Here to give us an in-depth...
Every dealer knows that a well-functioning CRM reduces the more tedious aspects of car buying and selling. It creates better leads, records customer service issues, and even assists with marketing...
Today on CBTNews.com - Friday, January 17th, 2020:
Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy
On today’s show, we’re pleased to welcome back Sarah Vantine, BDC Director for Scott...
How can we equip our front-line sales professionals with all of the proper tools necessary to be successful in automotive? A large part of being successful in F&I is the...
Even with the evolving technologies available to communicate with prospects from your dealership, direct mail should be a critical piece in your dealership’s marketing mix. But only if it’s personalized....
Today on CBTNews.com - Thursday, January 16th, 2020:
New York Times Best-Selling Author Joseph Michelli On Airbnb's 5 Leadership Lessons
On today's show, we’re pleased to welcome back Joseph Michelli, New York...