When families come to the dealership looking to buy their next van or SUV, it can be a tough balancing act for sales to manage. Kids running around the showroom,...
At first glance, turnover numbers for dealerships all across the country don't paint the best picture of the automotive workforce. Cox's 2019 Dealership Staffing Study revealed that 20 percent of...
Here’s a stat that will scramble your brain: Facebook Marketplace now has 800 million users worldwide.
Let that number sink in.
Here in the U.S., 1 in 3 people use the tool....
There has been no shortage of auto industry news so far in 2020. From the CoronaVirus to crude oil prices and everything in between, there is an air of uncertainty...
You can hardly go one day without seeing something online about the importance of ‘branding’ yourself. We live in the ‘influencer culture’ and it seems that everyone has some cool...
Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you and your staff don’t fall back...
Your Service department is more successful when it puts itself in the customer’s shoes. What does that mean? David explains on today's Tip of the Day on CBT News.
VIDEO TRANSCRIPT:
All...
On this week's episode of F&I Today, Becky Chernek explains why the F&I manager at your dealership should be active on social media and implement it as a part of...
Do members of Gen Z want a car? According to a new vehicle ownership study by MaritzCX, the answer is yes. This segment of the population that’s currently up to...
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim and John discuss the...