Don’t Ask, Tell Them What Services They Need
As a service advisor our job is to fulfill our customer’s main reason for visiting the dealership, right? You may feel customers who come into your shop are just trying...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
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CBT Automotive Newscast for December 30, 2019
Today on CBTNews.com - Monday, December 30th, 2019:
Best of 2019: How Sellers Auto Group Increased Sales With the Help of a Facilitator - Sam Slaughter, Owner
Every dealer is always looking...
Talking During the Demonstration Drive
Put the Customer in the Driver’s Seat and Listen
Performance strategist Tony Robbins says, “For changes to be of any true value, they've got to be lasting and consistent.” This certainly...
Are You A Leader Or An Enabler?
Management and leadership are two different things. There is an old saying that “You manage things and you lead people.” Managing and leading are both are essential to the success...
Advice for Buying or Selling a Dealership
On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he has for buying and selling a...
Cheryl Miller Takes the Driver’s Seat as AutoNation’s First Female CEO (Part 1)
On today's very special edition of CBT News, our host, Jim Fitzpatrick visited AutoNation's corporate headquarters in sunny Ft. Lauderdale, Florida to be with the one and only Ms. Cheryl...
Are You Ready to Lead?: The Big Difference Between Leading and Managing
Everyone craves the opportunity to advance to the next level. Today you are a salesperson on the floor or service advisor in the bay. You have set your sights on...
Effective Greeting Requires Planning and Professionalism
In all of our interaction with OEM’s and individual dealers the greeting is a key component of the sales process that is talked about constantly. At most basic level how...
Karl Brauer Discusses The Auto Industry’s Defining factors from the Past Decade and Emerging Trends for 2020
The automotive retail industry has come a long way since 2010, and as we wrap up 2019, we take a look back on the decade’s defining factors and look ahead...
Dealership Broker Dave Cantin Discusses Asbury’s Recent $1 Billion Acquisition and Other Trends in the Buy-Sell Market
On today’s show, we’re pleased to welcome back 20-year automotive industry veteran Dave Cantin, CEO of Dave Cantin Group.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hello, everyone. Thanks so much for joining me...
