Redefining service excellence: key benchmarks for the future
Remember the days when the service department felt like an afterthought? In the early stages of your career, you noticed it tucked away, overshadowed by the allure of the showroom...
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
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Crafting effective marketing campaigns for modern dealerships — Dave Spannhake
Dealers know they need effective marketing campaigns to grow their businesses. But with a rapidly evolving arsenal of tools at their personal and a consumer base with never-before-seen access to...
Steve Greenfield’s 9 predictions for the future of automotive in 2024
Welcome back to the latest episode of The Future of Automotive, with Steve Greenfield, Founder and CEO of Automotive Ventures, where we put recent automotive and mobility news into the context of the...
Facebook ads: key strategies for auto marketers to maximize ROI
While many social network platforms have emerged since Facebook started “way back” in 2004, it's still a viable platform for advertisers. With a few kinds of ads and methods of...
The role of empathy in automotive sales: Understanding customer needs for effective selling
In the automotive sales landscape, empathy holds significant importance. It involves grasping and relating to others' emotions and perspectives. In this industry, empathizing means stepping into the customer's shoes, seeing...
Dealer downtime: exploring hobbies and interests that fuel auto retail professionals
It’s restating the obvious, but a career in automotive retail requires dedication, energy, and laser-sharp focus. Besides a paycheck, the benefits of this type of work include the adrenaline rush...
How your salespeople can utilize AI to sell more vehicles
Are you afraid of SkyNet? Does the idea of artificial intelligence scare you? If not, then it probably should. On today's episode of Mind Your Own Business, your host Jonathan...
Integrating technology and human touch in car sales: Striking the balance for optimal customer experience
Technology is changing how consumers shop for and buy cars. Yet chatbots, virtual reality applications, and artificial intelligence haven’t eliminated the need for human interaction. Modern car dealerships need to...
5 lessons learned from Lee Iacocca’s insights on leadership and innovation
While most people have heard of innovation gurus of today such as Tesla’s Elon Musk, some may not know about one of the most prominent icons in the auto industry...
TotalCX revolutionizes the customer communication experience through mobile app integrations
HOUSTON, December 21, 2023 – TotalCX, the leading provider of AI-driven customer experience management solutions, is proud to unveil its latest groundbreaking development in the automotive industry. Today, TotalCX announces...
