How to Strengthen the Teamwork Between Service Advisors
Success in your service department relies heavily on teamwork. No single member of the team can perform all of the tasks necessary for a successful customer experience. There are too...
TSLA303.500-3.94%
GM90.230-0.07%
F15.5650.605%
RIVN16.460-0.2303%
CYD44.950-1.48%
HMC30.7900.51%
TM194.1757.875%
CVNA67.9301.86%
PAG223.0002.99%
LAD425.39067.08%
AN231.42011.09%
GPI368.70018.05%
ABG250.5609.57%
SAH111.5606.87%
TSLA303.500-3.94%
GM90.230-0.07%
F15.5650.605%
RIVN16.460-0.2303%
CYD44.950-1.48%
HMC30.7900.51%
TM194.1757.875%
CVNA67.9301.86%
PAG223.0002.99%
LAD425.39067.08%
AN231.42011.09%
GPI368.70018.05%
ABG250.5609.57%
SAH111.5606.87%
TSLA303.500-3.94%
GM90.230-0.07%
F15.5650.605%
RIVN16.460-0.2303%
CYD44.950-1.48%
HMC30.7900.51%
TM194.1757.875%
CVNA67.9301.86%
PAG223.0002.99%
LAD425.39067.08%
AN231.42011.09%
GPI368.70018.05%
ABG250.5609.57%
SAH111.5606.87%
Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.
Management & Leadership
I Wish They Could Stay Green Peas Forever!
Salespeople… ahh, they grow up so fast, don’t they?
One day they’re young, wide-eyed Green Peas treating every Up like a qualified buyer, selling sixteen out of the gate and hanging...
How Do You Handle a Crisis? Will You Freak-Out or Hunker Down?
Sometimes motivation is forced upon us. We are thrust into the Un-comfort Zone. And, whether we sink or swim depends on how we respond to the situation. How do you...
How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the NADA, the average turnover rate is...
Nick Saban Shares the Details to Driving Success on the Field and at the Dealership
Nick Saban’s attention to detail is legendary.
Whether it’s anecdotes of him challenging his team to get better within days of clinching a national title or how he possesses a laser-like...
Best Practices for Recruiting Employees in the Digital Age
When recruiting new employees to your automotive dealership, it's important to understand and keep up with the current digital trends and technology. Below are some of the most crucial elements...
The 60 Percent: How to Fight High Dealership Turnover to Retain Millennials
While it is true that good help is hard to find, some would argue that it is even more challenging to keep it. If you are a dealership owner, you...
Tips for New Managers: Earn Respect From the Start
One of the most challenging aspects of managing a business is earning employee respect. No matter if you’re new to the dealership or have worked alongside the rest of the...
3 Tips to Guide You Towards Greater Success – Walter Bond
In the final installment of CBT's interview series with Walter Bond, he leaves us with a few tips that you and your team should keep in mind and implement as...
Three Ways to Bring Your Team Together Without Paying for It
Team building is one of the most important facets of maintaining positive company culture, but days out for group team-building activities can add up. Here are three ways to bring your team...
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