Tuesday, November 30, 2021
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Gardner

How to handle and overcome car sales objections with today’s buyers

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How do you handle objections in today’s marketplace? Joining us today is Sean Gardner, instructor and sales trainer with the Joe Verde Group to...
MSRP

Cars continue to sell over MSRP— How long will it...

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A new Autotrader report has been released right before the Labor Day Weekend that’s popular for shoppers, indicating to car buyers the top 20 new vehicles consistently selling above MSRP. With luxury and non-luxury models on the list, it includes many that are best-sellers in very short supply. The Mercedes-Benz G-Class wagon tops the list […]
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CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s...

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The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give you a low CSI rating, not because their repair work was done wrong, but because did not like the way they were talked to. It is inexpensive to learn to communicate […]
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newscast

Why Valuing Every Stakeholder Impacts Your Dealership | Auto Dealers...

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On today’s CBT Newscast for Friday, May 19, 2017: Why Valuing Every Stakeholder Impacts Your Dealership Stakeholders in a company aren’t just those who invest in the stock of the brand you sell, but it’s also those who invest in your dealership in other ways. That was the main reason why Steve Hall, CEO of […]
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