TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%
TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%
TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%


CSI score

Cut F&I wait times and boost customer satisfaction with productive tasks, AI tools, early vehicle walk-arounds, and clear communication.

5 ways to reduce F&I wait times and boost the customer experience

- November 28, 2025
On the Dash: CDK found that excessive wait times in the F&I department can increasingly harm customer satisfaction. Engaging customers during wait times, through paperwork, educational content, or early vehicle...
Articles Headlines
Gardner

How to handle and overcome car sales objections with today’s buyers

- September 13, 2021
How do you handle objections in today’s marketplace? Joining us today is Sean Gardner, instructor and sales trainer with the Joe Verde Group to help us understand the different objections...
Sales & Marketing Featured
MSRP

Cars continue to sell over MSRP— How long will it last?

- September 2, 2021
A new Autotrader report has been released right before the Labor Day Weekend that’s popular for shoppers, indicating to car buyers the top 20 new vehicles consistently selling above MSRP....
Daily Automotive News Articles
CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI Score

- January 23, 2018
The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give you a low CSI rating, not...
Sales & Marketing Fixed-Ops
newscast

Why Valuing Every Stakeholder Impacts Your Dealership | Auto Dealers Who Master New Rules Will Win | Electric car dealers: Charge up before the test drive | 5 Easy Ways to Increase Your CSI Score

- May 19, 2017
On today's CBT Newscast for Friday, May 19, 2017: Why Valuing Every Stakeholder Impacts Your Dealership Stakeholders in a company aren't just those who invest in the stock of the brand you...
Daily Newscast Auto News

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