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amenities

Bill Wittenmyer: Do amenities help retention or do they not...

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  Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don’t emphasize amenities because why would people want to spend more time than they need to at a dealership? We asked ELEAD1 Partner Bill Wittenmyer if there should be some […]
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newscast

Do amenities help retention or do they not matter? | Why...

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  On today's CBT Newscast for Tuesday, January 16th, 2018: Do amenities help retention or they don’t matter? Some dealers said they have the type of store...
customers

Bill Wittenmyer: What works best: Human connection or technology?

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There has always been a battle between what still works when it comes to the car buying process. Some say the way you greet customers makes a huge difference, as well as writing thank you cards, shaking hands with customers, having face-to-face interactions, calling, and leaving voicemails. Others believe texting, adding video to email, using […]
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newscast

Bill Wittenmyer: What works best: Human connection or technology? | 3...

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On today's CBT Newscast for Thursday, November 30th, 2017: Bill Wittenmyer: What works best: Human connection or technology? There has always been a battle between what...
Bill Wittenmyer

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting

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As a car dealer, unless you’re wearing a shirt or hat out in public advertising your store, it’s hard for some people to actually know what you do for a career. ELEAD1 Partner Bill Wittenmyer told CBT’s Jim Fitzpatrick recently that dealership personnel used to be walking billboards for their stores, and it might be […]
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newscast

Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting |...

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On today's CBT Newscast for Monday, October 2nd, 2017:   Bill Wittenmyer on Recruitment, Creating the right culture, and Prospecting Jim Fitzpatrick invites ELEAD1 Partner Bill Wittenmyer...
communication

How much communication should managers have with employees? – Bill...

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When we’re talking about communication in the dealership, some of you might have a manager that just says “hello” to your team first thing in the morning and nothing else the rest of the day. Others might have a manager that thinks he needs to have one-on-one time with each team member. One way might […]
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