TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Headlines

Service

If Your Service BDC Isn’t Staffed Correctly, It’s Not Working

- March 12, 2018
If your service BDC isn't staffed correctly, It's not working. According to John Traver, CEO and Principal of Traver Connect, dealerships need to be treating their service department BDC as...
digital ecosystem

Is Today’s Digital Ecosystem Meeting the Needs of Dealerships?

- March 12, 2018
What happens when the most vital systems in your overall technology ecosystem also garner the lowest satisfaction and loyalty rates? For a sample profile of franchise dealers, which included 229...
social media

Three Ways to Step Up Your Social Media Game in 2018

- March 12, 2018
Just weeks into 2018, the social media landscape was rocked by major news from Facebook that the world’s largest social network is downgrading organic content from brands. As Facebook announced,...

How Should You Be Sharing Content On Your Dealership’s Social Media Accounts?

- March 9, 2018
Sarah Epstein, Director of Social Media at Cars.com gives insight to what content you should be sharing on your dealership's social media accounts and how to customize each post specifically for...
fixed first visit

Keys to Improving Fixed-First-Visit

- March 9, 2018
When a customer comes to your service department with a problem, they expect you to fix it. It is your job. Unfortunately, fixing it right the first time does not...
customer satisfaction

How to Increase Profits & Customer Satisfaction

- March 9, 2018
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good!...
Job Search

Is Your Website Attracting the Right Candidates for Your Dealership?

- March 8, 2018
If you want to attract the right talent and improve your job search, then make yourself visible online. Steve Munyan, President of Hire the Winners, joins us to explain how...
female

Trail Blazing Ladies in the Automotive Industry

- March 8, 2018
In celebration of International Women's Day, meet a few of the high-profile female leaders who are closing the gender gap in the male-dominated automotive industry and paving the path for...
sales boost

Need A Quick Sales Boost?

- March 8, 2018
When we first started selling cars, it’s a shame that all of us weren’t taught how to effectively follow-up with a customer who leaves your lot without buying. If we...
Interest Rates

What February’s Sales Numbers and Rising Interest Rates Mean For 2018

- March 7, 2018
Discussing February’s numbers, buying patterns and the impact that rising interest rates may have on consumers and dealerships is Jessica Caldwell, Director of Industry Analysis with Edmunds.com. Even though the...
CBT News
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