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Sarah Epstein

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Director of Social Media at Cars.com
social media

Three Ways to Step Up Your Social Media Game in 2018

Just weeks into 2018, the social media landscape was rocked by major news from Facebook that the world’s largest social network is downgrading organic...
Mike Jacksonvideo

Mike Jackson Stepping Down as AutoNation CEO

The automotive world received a jolt today as AutoNation CEO Mike Jackson announced his decision to step aside after nearly 20 years with the...
selling opportunitiesvideo

How To Get The Most Out Of Your Selling Opportunities – Glenn Pasch

How many opportunities did you present in order to sell units last month? Turns out, most salespeople on the floor just don't know. Today, Jim...
script

Is it Time to Update Your Phone Script? Here’s What it Should Include

Despite all the emerging technology, cold calling remains one of the most powerful tools in a salesperson’s box. Though customers are increasingly looking to...
used-car

Should Your Dealership Focus Its Sales Campaigns on Acquiring Trade Vehicles?

The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up...
CRM

Five Reasons Why CRM Systems are Vital for Your Dealership

Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team?...

Dealing with Factory Recalls

On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.

Phone Ups and Internet Leads

On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege,...

Designing Your Career with Clear Goals

On this week's episode of Straight Talk, David Lewis speaks to you about one of the most important actions and habits to develop if...

Be a Problem Solver

   Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem...