F&I products, selling techniques, and technological tools have all undergone a seismic shift in the last 30 years. Gone are the 4 squares, the stacks of blank contracts to be...
Analysts have been cautiously optimistic for months while attempting to project when high-interest rates, Federal rate hikes, and high new car prices would finally have an impact on sales. It...
Performance management is designed to help managers and employees better work together to achieve organizational goals. Successful performance management starts with planning objectives with the employee, then monitoring how well...
A common misconception is that branding revolves around a slogan or a logo. Though these might be key elements of the process, it does go further. Branding involves every single...
Overseeing multiple dealerships with hundreds of employees is certainly not an easy task, and requires precision management. In this segment, Jim Fitzpatrick talks with Jarryd Carver, executive managing partner of...
Most dealers view their CRM as a technology solution that’s designed to improve processes or as a way to communicate with customers. While this is correct, your CRM is a...
Great company cultures don’t appear out of thin air. They happen because business leaders bring their employees together under a shared mission, and cultivate a collaborative environment. Joining Jim Fitzpatrick...
In a show of optimism, auto shares rose following President Trump’s announcement of a new trade deal between the US, Canada, and Mexico on Monday. The agreement, if adopted, serves...
Kansas City, Mo, October 3, 2018 – NCM® Associates has acquired Canadian-based TSI Auto Solutions, effective Sept. 28, 2018, furthering its growth, diversification, and client support strategy.
With this merger, NCM,...
Learning, professional development, and networking are vital parts of career growth. This goes for all professions, but this especially rings true for automotive professionals. Trends in the automotive industry are...