Tensions Intensify as Tariffs Take Effect
As promised by both countries, the United States and China have each implemented $34 billion in tariffs on goods. Bloomberg News has now reported that U.S. President Donald Trump is...
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
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ABG177.5001.22%
SAH72.870-1.19%
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
Headlines
What to Do When Customers Make a Scene
It’s impossible to predict customers' behavior. While we’d like to assume the people who enter our dealerships are on their best behavior and will conduct business civilly, there will be...
Do You Want A Quick Fix — Or Do you Want to Fix It?
When I was looking to improve my golf game (I could hack my way around the course but it was ugly) my coach asked me what my end goal was....
How Your Customer Experience Directly Effects Your Bottom-Line – Mike Wittenstein, StoryMiners
Mike Wittenstein, Owner of StoryMiners, a customer experience design agency, joins us in the CBT Automotive studio to talk about the importance of customer experience and how it is directly...
Are You A Part Of The New Auto Industry?
The United States is the overall second largest vehicle production and sales market in the world. 2017’s sales numbers reached an all-time high of $17.1 million units, with this being...
June’s Cautious Optimism: Auto Sales are Up, But for How Long?
Click here, to see June Sales Totals for 2019
Talk about hitting it right on the nose. June’s overall auto sales came in at analyst’s expectations. Edmunds projected an overall increase...
Paul Cummings on how to recruit the right people for your dealership
We've all heard the phrase "Hire for personality, train for skill," but we all know people with great personalities. Does that mean they would make great salespeople? Especially if they're...
Consumers Are Using Their VSC and Other Products More Than You Think – Leverage the Stats, Increase Sales
F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and services that a customer may or...
How to Help Service Advisors Handle Their Jobs — And Stress
In 1965 Gordon Moore, co-founder of Fairchild Semiconductor and Intel, projected that the processing power of integrated circuits doubles about every two years, thus advancing technology at a pace that...
Lacking of Transparency is Selling Bottleneck
Both the U.S. Senate and the House recently approved a resolution to repeal the Consumer Financial Protection Bureau’s (CFPB) dealer participation guidance (at this writing, all that remains to rescind...
