Today's Featured Interview:
CEO Jimmy Ellis Discusses How the Jim Ellis Auto Group Was Prepared for COVID-19 Before it Hit
As part of today’s CBT News broadcast, we’re pleased to welcome Jimmy...
Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has changed the car buying experience forever....
The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they interact with customers rather than simply...
In the race to get cars sold and off the lot, new SUVs and Tesla are leading the pack. iSeeCars published a study revealing a slightly surprising list of new...
The J.D. Power 2020 U.S. APEAL Study rank automakers based on how excited and emotionally connected people feel to their new cars. Of a possible 1000 points, the spread between...
Today's Featured Interview:
Vince Sheehy Celebrates Sheehy Auto's Sales and Charitable Initiatives
There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more in the span of a few...
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us.
Grocery and other stores now monitor the number...
Welcome to the Weekly Automotive Market Update with Bridget Fitzpatrick:
This week, new car sales came out to a retail SAAR of 11.45, down 12.5 percent from 13.48 in 2019.
The inventory...
When it comes to used vehicle operations, inventory turn has never been more important than it is now. Typically, service managers are mostly concerned with customer pay and warranty work...
Leading a team of employees through a global pandemic was probably not on many dealers' lists of things that could ever happen. However, with 30 million people unemployed in the...