TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

Serra Traverse City

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

- August 25, 2020
  Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of...
Fixed-Ops Auto News
service department

Five Marketing Strategies to Increase Service Department Sales

- August 24, 2020
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
Sales & Marketing Fixed-Ops
service director

Service Director Manny Escalon on Customer Retention During the Pandemic

- August 20, 2020
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We spoke with fixed-ops expert Manny Escalon...
Fixed-Ops Auto News
service

4 Disciplines that Create a Standard of Accountability in the Service Drive

- August 13, 2020
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...
Fixed-Ops Auto News
service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
Fixed-Ops Auto News
service

Is Cost or Affordability the Reason for Declined Service Repairs?

- August 10, 2020
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales have increased from $42.3 billion to...
Fixed-Ops Auto News
social distancing

Keeping Your Service Drive Packed in a World of Social Distancing

- August 5, 2020
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us. Grocery and other stores now monitor the number...
Fixed-Ops Auto News
car

Service Opportunities as Average American Fleet Age Nearing 12 Years

- July 29, 2020
Google announced on Monday that its employees will be able to work from home into the summer of 2021. While they are the first major company to do so, the...
Fixed-Ops Auto News
mobile

Enhancing Customer Experience: Is Mobile Service Right for Your Dealership?

- July 27, 2020
The COVID-19 pandemic has caused dealerships to embrace new operation tactics. In turn, customers have enjoyed an unprecedented level of convenience. Safety concerns resulted in dealer staff delivering vehicles for...
Fixed-Ops Auto News
Hankook

Hankook Report Finds Car Owners Neglecting Service During COVID-19

- July 22, 2020
A press release from tire manufacturer Hankook reveals that many car owners are foregoing routine maintenance and servicing on their vehicles, even months into the pandemic. Released on July 21st,...
Fixed-Ops Auto News

Latest Articles
Latest Articles 04/03/26

White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa
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Ed Morse Automotive Group acquires Porsche Des Moines in Iowa

GM to invest more than $150 million in Saginaw Metal Casting Plant
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White House revises metals tariffs, shifts calculation method
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Legal battles reshape car sales
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Legal battles reshape car sales

California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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California’s war on classic cars just hit a wall– Thanks to Jay Leno

CBT News
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