TSLA383.1603.04%
GM82.037-1.7332%
F12.845-0.095%
RIVN15.3000.28%
CYD32.100-2.5%
HMC32.3200.17%
TM187.820-2.53999%
CVNA64.4000.45%
PAG210.0850.425%
LAD305.345-1.675%
AN163.450-1.6%
GPI248.8601.35%
ABG180.685-0.835%
SAH62.290-0.08%
TSLA383.1603.04%
GM82.037-1.7332%
F12.845-0.095%
RIVN15.3000.28%
CYD32.100-2.5%
HMC32.3200.17%
TM187.820-2.53999%
CVNA64.4000.45%
PAG210.0850.425%
LAD305.345-1.675%
AN163.450-1.6%
GPI248.8601.35%
ABG180.685-0.835%
SAH62.290-0.08%
TSLA383.1603.04%
GM82.037-1.7332%
F12.845-0.095%
RIVN15.3000.28%
CYD32.100-2.5%
HMC32.3200.17%
TM187.820-2.53999%
CVNA64.4000.45%
PAG210.0850.425%
LAD305.345-1.675%
AN163.450-1.6%
GPI248.8601.35%
ABG180.685-0.835%
SAH62.290-0.08%

Fixed-Ops

The world of fixed ops is changing rapidly. If you don’t pay attention to the latest trends, you could find yourself lagging behind.

5 trends impacting your fixed ops profits and how to address them

- October 17, 2023
Since the dawn of the car business, dealerships have been focused primarily on selling cars. Fixed ops has often been an afterthought. Ironically, fixed ops profit margins are significantly higher...
Fixed-Ops Articles

Time: your most precious, most perishable, and most profitable product

- October 12, 2023
I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers to anything sold to the customer...
Fixed-Ops Articles
Unpacking the influence of electric cars on the service drive: Adapting to new maintenance norms, training demands, and other shifts.

How electric cars are reshaping the future of service business

- October 3, 2023
Since electric cars hit the road and have slowly become more mainstream, service departments have been wondering how to maintain the more profitable parts of the dealership. We’ll help you...
Fixed-Ops Articles

Multi-point inspections: Bridging the gap between vehicle owners and technicians

- September 26, 2023
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there are many secondary reasons to do...
Fixed-Ops Articles
Mid adult manager using digital tablet while talking to service advisors in auto repair shop.

From overwhelmed to aligned action: Empowering service advisors for success

- September 21, 2023
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a crucial role in bridging the gap...
Fixed-Ops Articles
By strategically building their own service-to-sales pipeline, dealers of all sizes and OEMs can fuel their service drive’s profitability

How to adapt your dealership to navigate the service-to-sales evolution

- September 11, 2023
The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly emphasizing both the short and long-term...
Fixed-Ops Publishing Partners
Education is important. Dealerships have an opportunity—and responsibility—to demystify EV maintenance for customers.

Navigating EV maintenance: what dealerships need to know


- August 28, 2023
Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But right at the forefront, a lineup...
Fixed-Ops Articles
On today's CBT Now, Lenord Bellavia, Founding Partner of Bellavia Blatt, joins us to break down what this means for the industry.

How to avoid fraudulent warranty reimbursement – Attorney Len Bellavia

- August 21, 2023
For years, dealers have been challenged with receiving fair compensation for retail warranty reimbursement. However, nowadays, franchised dealers in all states are protected. On today's CBT Now, Lenord Bellavia, Founding...
CBT Now Fixed-Ops
MC Watson joins Inside Automotive to discuss how car dealers can earn more by maintaining relationships with fixed operations clients.

Why relationships are crucial to fixed operations growth — MC Watson | automotiveMastermind

- August 9, 2023
Driving more consumers into the service bay is important for car dealers looking to grow their business, especially considering that fixed operations revenue typically comprises roughly half of a dealership's...
Featured Inside Automotive
John Myers and Matt Heydon join Inside Automotive to discuss how Toyota is working with dealers to boost fixed operations efficiency.

Fine-tuning the service experience for today’s car buyers — John Myers, Matt Heydon | Toyota

- July 31, 2023
Toyota Motor North America's digital retailing service Smartpath makes it easier for shoppers to buy and finance their vehicles online. Now the brand is rolling out a new service platform,...
Inside Automotive Fixed-Ops

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