There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’. Ever. It is the most dreaded...
‘We have to let you go. Clean out your desk and hand in your keys’.
There isn’t a manager on the planet that has not dreaded having to say those words...
On today’s show, we continue our conversation with Adam Marburger and Paul Brown, the President and Vice President of Ascent Dealer Services, respectively. In part one of our interview, we...
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or any salesperson for that matter). It can decimate a commission check, it can lead...
There are few jobs within a dealership that have more inherent stress and burnout than the F&I manager. Back in the ‘stone age’, the position was all about pushing as...
Looking to add more money to your bottom line by way of your finance department and dealership? CBT News sits down with Adam Marburger, F&I expert and President of Ascent...
Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales and service, when was the last...
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a good fit. Will they have the...
How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place
Today on CBT we are happy to have Rick McCormick in our studio. Rick is the National Account...
CBT News is pleased to welcome back Larry Dorfman, Founder of EasyCare, and Finbarr O'Neill, Chairman and CEO, to discuss some of the changes that will be occuring to the...