TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%
TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%
TSLA372.800-3.22%
GM76.620-2.32%
F12.260-0.14%
RIVN16.060-0.085%
CYD40.080-0.69%
HMC24.000-0.2%
TM191.260-1.72%
CVNA396.730-9.69%
PAG171.66010.11%
LAD291.00013.76%
AN205.6904.72%
GPI349.2104.51%
ABG201.3900.83%
SAH73.2600.87%


Executive Interviews

Today, we dive into Morgan's book, The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer.
CBT Now

How dealers can build a better customer experience through employee-centric leadership – Blake Morgan

- August 16, 2024
Businesses are coming to understand that it's not just about the products or services they offer or how superior they are. Customer experience is now more critical than ever. Keynote...
On today’s episode of Inside Automotive, we’re discussing the importance of having the right mindset, specifically in the F&I department. 
Inside Automotive

How dealers can transform the F&I department via the right mindset – Cory Collins

- August 15, 2024
Your mindset at the start of the day can shape your performance and the overall success of your team. On today’s episode of Inside Automotive, we’re discussing the importance of...
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland joins us.
CBT Now

Rebecca Lindland breaks down 2024’s automotive market trends: high prices, EV demand, and consumer challenges

- August 15, 2024
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland, Senior Director of Industry Data and Insights at Cars Commerce,...
In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list.
Inside Automotive

Auto dealers urged to prioritize cybersecurity and compliance after CDK Global attack – Shannon Robertson | AFIP

- August 14, 2024
In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list. However, in light of the recent cyber attack at CDK...
As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction.
CBT Now

Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention

- August 14, 2024
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT Now. As the automotive industry grapples...
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns with Ginny Bowden.
Inside Automotive

Rural auto dealer faces talent retention challenges and evolving customer habits – Ginny Bowden

- August 13, 2024
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns and the persistent hurdles in recruiting and keeping top-tier personnel. Once again, we're...
On today’s episode of Inside Automotive, we’re joined by Lauren Fix, the Founder of Car Coach Reports, to share insights on the EV market. 
Inside Automotive

Key challenges and future trends in the U.S. EV market with Car Coach Lauren Fix

- August 12, 2024
Despite initial interest and adoption, the U.S. EV market still faces significant challenges that could hinder its growth. On today’s episode of Inside Automotive, we’re joined by Lauren Fix, the...
Today, we're joined by Stewart Stropp, Executive Director for EV Intelligence at J.D. Power, to discuss a surprising revelation with EVs.
CBT Now

J.D. Power reveals EVs cost less to own over 5 years compared to gas cars in nearly every U.S. state

- August 12, 2024
Welcome to another edition of CBT Now on the CBT Automotive Network, where we dive into the latest insights shaping the automotive industry. Today, we're joined by Stewart Stropp, Executive...
In "Attitude Is Your Superpower," readers harness the positive mindset to transform their lives. Joining us is Eduardo Clemente.
CBT Now

Eduardo Clemente reveals how ‘attitude is your superpower’ to transform success

- August 9, 2024
One key element that can make all the difference in your day-to-day life is your attitude. In the book "Attitude Is Your Superpower: How to Create Incredible Life-Changing Success," readers...
In today's episode of Inside Automotive, Tony Wanderon, CEO of APCO Holdings, discussed the company's latest acquisitions
Inside Automotive

Tony Wanderon discusses APCO Holdings’ strategic acquisitions and the future of F&I

- August 8, 2024
In today's episode of Inside Automotive, Tony Wanderon, CEO of APCO Holdings, discussed the company's latest acquisitions of Rider's Advantage and Capital Administrative Professionals. He also shares insights into the...


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CBT News
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