Week In Review: How to Tune Up Your Staff’s Health and Keep Them Around for the Long-Haul | How this Unlikely Duo Created a Positive Environment and Reduced Staff Turnover by 40% | Avoid These Digital Retailing Mishaps to Improve Your Dealership’s Customer Experience

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CBT News Week In Review for Friday, June 14th, 2019:

newscastHow to Tune Up Your Staff’s Health and Keep Them Around for the Long-Haul – Jiselle Perez, Bean Auto Group
It’s no secret that healthy employees are more likely to have positive attitudes and more energy to complete tasks at your dealership. Healthy habits can also lead to lower insurance premiums and a reduced number of sick days. But how can dealers encourage these healthy habits? Our next guest is here to tell us. We’re pleased to welcome Jiselle Perez, Director of Human Resources for Bean Auto Group in Miami, FL, and organizer of the Tune Up Your Health Program. Watch Now

newscastHow this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff Turnover by 40% – Jeff King and Dr. Harry Cohen
Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training and coaching staff, emotional engagement is often overlooked. Here to discuss how leadership and relationship training have increased dealership sales and reduced staff turnover are Jeff King and Dr. Harry Cohen. Jeff is the general manager and VP of Bozard Ford-Lincoln and Dr. Harry Cohen is a leadership coach and the best-selling author of Be the Sun, Not the Salt. Watch Now

newscastAvoid These Digital Retailing Mishaps to Improve Your Dealership’s Customer Experience – Pete MacInnis, eLend Solutions
Digital retailing can be extremely helpful to dealerships who are looking to improve their customer experience, but some of these payment tools may be causing more harm to your dealership than good. These tools are unable to take into account the customer’s credit profile, specific vehicle, or any of the dealership’s lender programs; thus establishing an unrealistic payment expectation for the customer. Watch Now

newscastHow These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail Experience – PTG365 Auto
CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the buying experience as easy as possible for their clients. They work with every client that comes to them in order to find them their perfect vehicle, no matter their credit score or circumstance, Dave says, “There is a car out there for everyone.” With a large range of vehicles, from Toyota to Ferrari, Brandon, Dave, and Eric will work with their clients to get them the car they are looking for, and are also working to give back to their community in the process. Watch Now

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