Most dealers view their CRM as a technology solution that’s designed to improve processes or as a way to communicate with customers. While this is correct, your CRM is a...
In a show of optimism, auto shares rose following President Trump’s announcement of a new trade deal between the US, Canada, and Mexico on Monday. The agreement, if adopted, serves...
Kansas City, Mo, October 3, 2018 – NCM® Associates has acquired Canadian-based TSI Auto Solutions, effective Sept. 28, 2018, furthering its growth, diversification, and client support strategy.
With this merger, NCM,...
Learning, professional development, and networking are vital parts of career growth. This goes for all professions, but this especially rings true for automotive professionals. Trends in the automotive industry are...
ATLANTA, October 2, 2018 — Contact At Once!, the automotive division of LivePerson, Inc. (NASDAQ: LPSN) today announced its customers are now able to use Apple Business Chat, a new...
In this segment of CBT News, Jim Fitzpatrick sits down with Wesley Miller, Director of dealership sales and Therese Aleman, Senior Director of marketing at Contact At Once!, a leading customer engagement,...
Despite CEO Elon Musk having quite a bit of legal trouble lately, Tesla has released some good news - the company’s delivery number for Q3 was 83,500. This equaled about...
Jim Fitzpatrick is joined today by Vice President and General Manager of Paragon Honda, Brian Benstock, to discuss the final quarter of this fiscal year and what to prepare for...
After nearly three decades in the auto retail industry showered with successful startups and distinguished executive roles, Cox Automotive's COO, Mark O'Neil will end his prolific career in February of...
There have been plenty of announcements from carmakers but EVs (electric vehicles) are still mainly for the elite.
Alternative fuels have been touted as the replacement for a petroleum-reliant automotive industry....