TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.

Management & Leadership

Can Offering Car-Subscription Service Options Benefit Dealers?

- March 14, 2018
In today’s marketplace, permanence is a thing of the past. Consumers can subscribe to an online marketplace that allows them to order items that they can choose to keep or...
customer satisfaction

How to Increase Profits & Customer Satisfaction

- March 9, 2018
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good!...
Job Search

Is Your Website Attracting the Right Candidates for Your Dealership?

- March 8, 2018
If you want to attract the right talent and improve your job search, then make yourself visible online. Steve Munyan, President of Hire the Winners, joins us to explain how...
female

Trail Blazing Ladies in the Automotive Industry

- March 8, 2018
In celebration of International Women's Day, meet a few of the high-profile female leaders who are closing the gender gap in the male-dominated automotive industry and paving the path for...
identity fraud

Are You Taking the Necessary Steps to Prevent Identity Fraud in your Dealership?

- March 7, 2018
Every time we turn on the TV or log into a news app on our phones, we are reminded of how easy it is to become a victim of identity...
dealership

5 Things That Keep Buyers Out of Your Dealership

- March 6, 2018
Many career salespeople stay in the car business because they like helping people. It’s a great feeling, to help people make a major purchase by showing empathy, professionalism and by...
vendor perks

Guess Who Foots the Bill for Those Vendor Perks?

- February 27, 2018
The area rep for Vendor X, a digital marketing provider, just drove away from your dealership with your internet manager in the passenger seat. Don’t worry, they’ll be back; your...
Raj Nair

Appropriate Behavior in A Dealership Starts at The Top

- February 27, 2018
Ford Motor Company sent a strong message to employees and the public this week, sending one of its top executives packing after investigations revealed incidents of “inappropriate behavior.” The executive, Raj...
training tips

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team

- February 23, 2018
  CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and engaging . SW Service Solutions provides...
Ganley Auto Group

Ganley Auto Group, Approaching $2 Billion

- February 21, 2018
Ken Ganley has his eye on a round number — $2 billion. And, if he doesn’t make it this year, well, it’s a sure bet he will in 2019. He...


CBT News
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