TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

Spring

Groundhog sees his shadow, but service departments should prep for Spring anyway

- February 3, 2022
Another six weeks of winter are coming, according to the least official weather predictor in the nation. Punxsutawney Phil saw his shadow on Tuesday, and that lore says that winter...
Fixed-Ops Articles

Can service departments improve fixed ops coverage?

- January 27, 2022
The average car dealership relies on fixed ops to bring in enough income to cover the operating expenses. With the latest chip shortages and people hanging onto their cars longer,...
Fixed-Ops Articles

How to utilize your dealership’s service BDC for maximum success

- January 21, 2022
How do you get more people in the service drive to utilize your BDC and increase profits? Is there a solution in today’s climate? On today’s show, we’re pleased to...
Fixed-Ops Featured
reconditioning

The importance of reducing time-on-task in your car dealership’s recon department

- January 17, 2022
As auto dealerships continue to navigate the challenges of a prolonged new vehicle inventory shortage and disruptions within the supply chain, many now face mounting pressure to find or better...
Fixed-Ops Sales & Marketing
Effective Labor Rate

Why Effective Labor Rate is the KPI car dealers should keep an eye on

- January 4, 2022
Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider is the Effective Labor Rate. Maybe...
Fixed-Ops Articles
service

4 expert strategies for winning the service wars

- December 30, 2021
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the taking. But only if your service...
Fixed-Ops Articles
service

How AI helps to retain more service customers

- December 28, 2021
The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming years. This means it is more...
Fixed-Ops Articles
service

KPIs that service departments should track and improve to start the new year

- December 23, 2021
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could have been done better. With some...
Fixed-Ops Articles
recalls

Rethinking auto recalls: avoiding common obstacles and driving campaign completion

- December 22, 2021
According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports that while 83% of new vehicles...
Fixed-Ops Articles
equipment

Is your service department equipment safe?

- December 2, 2021
Workplace accidents are unfortunate and, in many cases, altogether avoidable. Some incidents can be minor losses to property alone or it could be a minor injury like a burn or...
Fixed-Ops Articles

Latest Articles
Latest Articles 04/03/26

White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa
Latest Articles 04/03/26

Ed Morse Automotive Group acquires Porsche Des Moines in Iowa

GM to invest more than $150 million in Saginaw Metal Casting Plant
Latest Articles 04/03/26

GM to invest more than $150 million in Saginaw Metal Casting Plant

White House revises metals tariffs, shifts calculation method
Latest Articles 04/03/26

White House revises metals tariffs, shifts calculation method

Stellantis explores EV production in Canada with China’s Leapmotor
Latest Articles 04/03/26

Stellantis explores EV production in Canada with China’s Leapmotor

NHTSA weighs U.S. ban on defective Chinese airbag components
Latest Articles 04/03/26

NHTSA weighs U.S. ban on defective Chinese airbag components

Toyota bets on EV rebound with seven-model U.S. lineup
Latest Articles 04/03/26

Toyota bets on EV rebound with seven-model U.S. lineup

Affordability takes center stage at the 2026 NY Auto Show
Latest Articles 04/03/26

Affordability takes center stage at the 2026 NY Auto Show

Legal battles reshape car sales
Latest Articles 04/03/26

Legal battles reshape car sales

California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
Latest Articles 04/03/26

California’s war on classic cars just hit a wall– Thanks to Jay Leno

CBT News
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