The importance of building customer relationships in the service drive
To the Editor:
It's easy for dealers to forget how to think like customers. While I agree that reviews are essential the biggest key is how the customer has been treated...
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
Automotive News
Sonic Automotive Buys 33-store RFJ Auto Partners in deal worth $700 million
North Carolina-based Sonic Automotive has confirmed a blockbuster deal, announcing the purchase of the RFJ Auto Partners group. The enormous transaction adds 33 storefronts to the Sonic Automotive group. When...
CBT automotive newscast: September 23, 2021
Featured Interview:
PA dealer David Kelleher on Stellantis establishing its own finance arm
Stellantis is expected to close a deal by year's end, creating its own captive financing arm. Mike Koval Jr.,...
Bloomberg’s Kevin Tynan on the future of electrification in the auto industry
Hyundai Motor Group recently announced their efforts to “achieve a fuel cell vehicle price point comparable to a battery-electric vehicle by 2030.” Is this a cause for concern or could...
Former FCA CEO Mike Manley to lead AutoNation
The largest dealer group in the United States, AutoNation, has announced a new CEO to succeed Mike Jackson. As of November 1, Mike Manley will step into the role of...
CBT automotive newscast: September 22, 2021
Featured Interview:
Cox Automotive's Brian Finkelmeyer on new vehicle inventory and what dealers should focus on
As demand continues to climb alongside inventory concerns, could you be doing more to get ahead...
Autotrader’s Kevin LeSage explains how dealers can regain momentum after the summer slowdown
Labor Day weekend is a time where buyers typically search for new vehicles based on incentives. But with the industry’s inventory shortages, how are dealers changing their strategies? On today’s...
Autotrader’s Kevin LeSage explains how dealers can regain momentum after the summer slowdown
Labor Day weekend is a time where buyers typically search for new vehicles based on incentives. But with the industry’s inventory shortages, how are dealers changing their strategies? On today’s...
NHTSA probe launched into 30 million more Takata airbags
On Monday, the National Highway Traffic Safety Administration announced that yet another potential airbag inflator recall could be on the way. Takata airbag inflators in as many as 30 million...
What is the future of car sales according to Kelley Blue Book?
Many of us have experienced driving down a street and seeing various car dealerships, ranging from large, branded chain dealerships to small, local auto sales shops. In the past few...
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