Santander Consumer USA Holdings Inc., one of the biggest subprime auto finance companies, verified income on just eighth percent of borrowers, according to a recent Bloomberg article. And, those loans...
We often hear the phrase, "dealers need to prepare for the future." Obviously, we would receive a lot of different answers on what it really means to be truly prepared...
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right...
As a dealership, reinventing yourself is not an easy thing to do, but it can be done. In fact, it has been done. For a Volkswagen dealership in Amarillo, Texas,...
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
Time and efficiency are important when it comes to the customer buying experience, but obviously, conducting the appropriate moves in every step of the process is just as important. Especially...
Back in the summer of 2015, Facebook rolled out a new feature, called Facebook Live. Facebook Live is a live-streaming application that lets anyone broadcast straight to their Facebook feed,...
Lithia Motors and DCH Auto Group’s Merger
A three-year collaboration between Lithia Motors Inc. and DCH Auto Group has facilitated Lithia Motor's new initiative into becoming majority investors in dealerships owned...