Just when used car prices were starting to come back down to Earth a bit and inventory levels are beginning to rise…you now have had an entire year of interest...
What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the most examined metric used to judge whether or not F&I...
Even though dealers have to manage multiple competing issues of low inventory, rising lending rates, and a pandemic that is not quite 100% gone, they must still focus on activities...
“I have my loan already handled with my credit union.” There is not an F&I Manager on the planet that enjoys hearing that from a customer.
Credit unions have been the...
To sell anything to anyone, regardless of the product or industry, it’s important to master one thing: asking the right questions. In the dealership environment, this is especially critical in...
Since the pandemic hit, dealers are finding that the landscape of online aftermarket providers has increased, and they are targeting consumers that want to order everything online, including their Vehicle...
When dealerships use data to take a more granular look at how the different departments are performing, it can uncover a lot – positive and negative. How much of a...
2021 was a year of recovery for the entire automotive industry, and for dealers in particular. Showroom traffic increased even during a once-in-a-generation inventory shortage and COVID-19 variants dragging on...