Jason Unrau

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Jason Unrau is CBT Automotive Network's Online Editor. Jason is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.
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Rethinking Auto Retail: The Shift from Leads-Based Sales to the Transaction

In a few short months, digital retailing in automotive jumped forward about five years. The Cox Automotive Future of Digital Retailing Study reveals that 9 in 10 shoppers want to buy somewhere that offers the ability to complete at least…
Biden

Trump vs Biden: What Are their Plans for the Auto Industry?

The American election is coming on November 3rd, just ten weeks away, and polls are very close between the Trump-Biden camps, according to CNN’s tracking data. Without a doubt, the auto industry can expect very different effects depending on who…
independent dealers

Independent Dealers Remain Positive Entering Third Quarter 2020

Coming off the toughest sales climate in more than a decade, it could be argued that the auto industry should be expecting the worst situation as the second half of 2020 gets underway. That’s not the case. According to the…
brand

Report Shows the Consumer Connection Goes Beyond Cars to Include Brand

It seems that car owners have always developed an emotional bond with their vehicle. Research by Road & Travel Magazine from back in December 2007 found that 60 percent of vehicle owners hold conversations with the cars and 27 percent…
AV corridor

Despite AV Hesitancy, The First Self-Driving Corridor is Planned for a Detroit Suburb

The nation’s first autonomous driving corridor has been planned for the state of Michigan, according to a news release from Michigan Economic Development Corporation. Expected to run between Detroit and the university town of Ann Arbor, the massive undertaking is…
oil

Oil Prices Expected to Rise to $60 in 2021 – What Does it Mean...

After hitting an all-time low earlier in 2020, crude oil prices are expected to rise to more normal levels in the first half of 2021. Bank of America says in the most recent Global Energy Weekly that they now forecast…
penske automotive

Penske Automotive and Other Larger Dealer Groups Continue to Cut Jobs

When the COVID-19 pandemic struck the United States in full force mid-March, hundreds of thousands of dealership employees nationwide stayed at home to ride out shutdowns and lock-ins. Despite auto sales being deemed essential business in April and retail restrictions…
consumer price index

Consumer Price Index Grows in July, Especially in Automotive

The US Bureau of Labor Statistics (BLS) announced on Wednesday that the Consumer Price Index for July 2020 rose by 0.6 percent including seasonal adjustment. Consumer Price Index, or CPI, is the measure that examines the weighted average of prices…
fulfillment centers

Could Auto Retailers Copy Amazon’s Model for Fulfillment Centers?

Online retail giant Amazon and Simon Property Group Inc. are in talks to use empty retail locations in malls as depots and fulfillment centers, according to a report from the Wall Street Journal. Amazon is specifically looking at JCPenney and…
Dhivya Suryadevara

Former GM CFO Dhivya Suryadevara Moves to Stripe

General Motors’ chief financial officer Dhivya Suryadevara has left the automaker for an executive role at Stripe, according to a press release on August 11th. The global technology company for processing online payments has been acquiring human capital in recent…
EVvideo

What will it take for consumers to embrace the EV market? – Lea Malloy

Growth in the electric vehicle market took a small hit as the pandemic began, but Cox Automotive experts say this is only a minor bump in the road to advancement. Today, we’re pleased to welcome Lea Malloy, head of research…
digital payments

Vaccines and digital payments pave the way for car buyers to return to normal

For commerce to return to normal, much is riding on the development of a vaccine and digital payments. The "How We Shop" report by PYMTS.com sheds light on what consumers are thinking about as they change their shopping routines. In…
Gregory Barancovideo

MB dealer Gregory Baranco says ‘manufacturers need to step up’ their diversity efforts

While there are over 18,000 dealers in the country, only 265 dealerships are owned by African Americans. The lack of black representation and the growth of diversity in automotive has hindered the industry generation after generation. Today, we’re joined by…
Erin Kerriganvideo

Erin Kerrigan discusses findings from the Kerrigan Advisors Q2 Blue Sky Report

Kerrigan Advisors recently released their Blue Sky Report that covers the overall buy-sell market and M&A activity in the auto retail industry through the second quarter of 2020. On today’s show, we’re pleased to welcome back Erin Kerrigan, founder and…
Frankie Floreyvideo

GSM Frankie Florey discusses how Autosport Acura adapted to the COVID-19 crisis

In today's COVID-19 world, customers value transparency and safety during their car-buying journey now more than ever. No one knows this better than Frankie Florey, General Sales Manager at Autosport Acura of Denville in New Jersey and Automotive News 40…

Modifying your dealership’s sales approach through COVID-19

Over the last six months, David Lewis has talked with hundreds of dealership personnel. The majority seem to be in agreement that the changes currently being made to the sales process will be around for a long time. On this…

Auto ventures capitalize on stock market strength to push through acquisitions...

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…

The role diversity plays in your dealership’s customer communications

Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving parts of communications that everyone has to get right. Externally, dealers have to represent the franchise…

Conducting customer interviews online to discuss F&I options

It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business, quite possibly forever if not for the foreseeable future. In growing numbers, more dealers performing offsite…