TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%


About: Becky Nixon

telephone

How Your Telephone Can Be Your Most Valuable Resource

- September 18, 2018
On this week's edition of the Weekly Tune-Up, Becky Nixon discusses how your telephone can be your most valuable resource for developing new business and increasing traffic coming into your...
alignments

How To Sell More Alignments In Your Service Department

- August 23, 2018
Have your Service Advisors been trained on tire wear?  Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
marketing

Marketing to Changing Demographics

- August 21, 2018
On this week's edition of the Weekly Tune-Up, Becky talks about marketing to everyone from baby-boomers to millennials and how you can appeal to the largest group of service customers,...
tires

Want to Increase Tire Sales? Here’s How to Do it!

- August 15, 2018
With Amazon’s recent purchase of the online pharmacy company Pillpack, it is hard to ignore the thought:  is there any industry Amazon founder Jeff Bezos doesn’t want to dominate if...
Becky Nixon

Express Service in Your Dealership

- August 14, 2018
On this week's edition of the Weekly Tune-Up, Becky goes over some ways to help make sure that you're profitable in both your service drive and the express operation.
pre-qualify

When Service Advisors Pre-Qualify Customers

- August 7, 2018
On this week's edition of the Weekly Tune-Up, Becky Nixon tells you why you shouldn't pre-qualify customers who are looking for advice and service for their vehicles.
appointment

It Starts with the Appointment

- July 31, 2018
  In this week's episode of the Weekly Tune-Up, Becky Nixon talks about where virtually everything in the auto industry begins - making the initial appointment with your customer.   Video Transcription: Hello everyone, and...

Who is the Squeaky Wheel?

- July 24, 2018
  On this week's edition of the Weekly Tune-Up, Becky Nixon explains how to find out who the "squeaky wheel" is in your department and how you can get everybody to...
millennial car buyers

The Fear of Millennial Car Buyers

- July 17, 2018
On this week's edition of the Weekly Tune-Up, Becky Nixon gives a few examples of ways you can deal with something that is becoming more prevalent in today's automotive industry:...
psychological transference

Psychological Transference in the Service Drive

- July 10, 2018
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a service advisor's ability to sell additional...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.