On this week’s edition of the Weekly Tune-Up, Becky Nixon discusses how your telephone can be your most valuable resource for developing new business and increasing traffic coming into your service department.
How Your Telephone Can Be Your Most Valuable Resource
How to Create Magic on the Phone
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about increasing profits in your service drive with some tips on answering your...
Additional Service Sales Requests
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is joined by guest host Michael Roppo, President of Automotive Domain Results. The two discuss...
Improving the Point of Sale Presentation
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss improving...
Tips for Creating a Premier Customer Experience on a Budget
Think about the last time you walked into your favorite store. What sets it apart from average or poor shopping experiences? Is it the...
The Benefits of Having a Customer Education Campaign at Your Dealership
Once upon a time, there were only a few car models in existence, all with a limited number of features. Demonstrating how a car...
How to Leverage Digital Innovation and Create Personalized Experiences for Customers – Amy Anderson...
Today on CBT News, we welcome Amy Anderson, Director of Research and Market Intelligence in Cox Automotive and Chase Abbott, Vice President of Sales...
Personality or Sales Ability? Which is More Important for F&I Success?
Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing...
How Dealers Can Trim Down Their New Vehicle Inventories this Fall
As retail vehicle sales begin to slide, it is more important than ever to get lean headed into the slower-selling fall season. Coming off...
