TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%


Articles

creating websites

The Value of Creating Websites For Dealerships

- May 27, 2016
Third Party Shortcuts May Not Be the Answer To Creating a Website BY Russ Chandler Whether you realize it or not, there’s a tremendous shift occurring in the automotive industry in creating websites....
prepaid maintenance

Service Customers Buy Prepaid Maintenance Programs

- May 27, 2016
A Win-Win For All By Ryan Williams Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan, and a budget, and typically for...
compliance

6 Practical Steps to Compliance Success

- May 26, 2016
Consistency is Key By Steve Roennau In December 2013, the Consumer Financial Protection Bureau (CFPB) ordered Ally Financial to pay $80 million in civil penalties over Ally’s allowance of dealer markup. This...
management alignment

Management Alignment Onboarding Success Process That Works

- May 25, 2016
The "Secret Service" Strategy  By Michael Roppo The following information is all about delivering a Truly Outstanding Service by Streamlining a Management Alignment Onboarding (MAO)  Process that holds everyone accountable! It is...
UDAP

20 Things to Know about the UDAP

- April 30, 2016
KEEPING IT REAL — AND LEGAL By: Jim Radogna Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance and fixed operations. Everything from advertising...
onboarding a-players

Onboarding A-Players Should be Your First Priortity

- April 30, 2016
With all the industry guru’s out there, which by the way I find some of them to be very knowledgeable, influential, encouraging and motivational, I’m continuously surprised how difficult it...
Next Generation of Business Owners

Preparing Next Generation of Business Owners

- April 30, 2016
How to Ensure Your Kids Have the Needed Skills By Chuck Sujansky  According to Forbes Magazine 90% of American businesses are family owned or controlled. In terms of dollars and cents family...
self-driving vehicles

Self-Driving Vehicles and Dealership Opportunities

- April 29, 2016
New technologies Will Require New Insurance Coverages and New Risk Management Strategies BY Jonathan Charak The inevitable march forward of automated vehicle technology (self-driving vehicles) has generated a lot of discussion about the...
google changes

Google Changes its Search Ads Layout

- April 29, 2016
What do these changes mean to your ad costs and queries? By Aurko Chatterjee  We thought we’d share some insights on how we think this might impact dealerships who spend ad dollars...
Transparency in Service

Transparency In Service Customers From Straying

- April 29, 2016
Dealer Fights Customer Flight With Prices and Value By Mary Welch Need a four-wheel alignment or cabin air filter replacement but am not sure the dealership will give you the best price? Don’t...


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