There is money to be made writing books about management. Just skim the shelves at your local bookstore and you will see tons of advice that promises to make you...
Salespeople are known to fear the loss of momentum that will come from taking a break. Frozen pipelines and missed sales targets are the things that nightmares are made of...
Talk of an imminent sharp dive in U.S. auto sales is economically illiterate and ignores evidence that a shakeout normally requires a recession and rising unemployment to poison the market’s...
Originally published in the June edition of Car Biz Magazine.
How effective have your “speed traps” been in stabilizing phone management at your dealership?
Let me clarify, have you attempted to set...
The car as we have known it appears to be doomed in the U.S.
No, not because we'll all be biking or taking buses or flying with jet packs or riding around...
Every person that works in a dealership environment has an impact on your sales. Parts counter sales, service department repairs and maintenance, and, of course, new and used vehicles sales...
Initiative and creativity move the world. They foster the realization of innovative ideas in various industries and contribute to constant development.There is a great demand for energetic professionals who are...
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that...
It’s Wednesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. This is because you’ve given them a whiteboard calendar, some markers, and...
With 840 supercharged horsepower, the 2018 Dodge Challenger SRT Demon can burn through a quarter-mile in a Guinness-record 9.65 seconds. Today, Dodge announced a novel plan to ensure dealers don’t burn...