When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC. While you are correct that most...
There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’. Ever. It is the most dreaded...
According to the AAA Foundation for Traffic Safety, 16-to-17-year-old drivers are nine times more likely to be involved in a car accident and six times more likely to be in...
Digital Retailing or DR for short is the latest and greatest thing, dominating press releases, blogs and discussions at NADA 2019, unseating ‘AI’, ‘machine learning’ and even ‘Big Data’ (remember...
A potential car buyer or service customer reaches your dealership’s homepage. That’s the first step in acquiring new business in automotive retail today. The Cox Automotive 2019 Car Buyer Journey...
Today, your customers are highly likely to find you online. According to Google, 95 percent of vehicle buyers use digital as a source of information. Google also revealed that twice...
On July 31, the Federal Reserve lowered its interest rate for the first time in over a decade. Now set at between 2 percent and 2.25 percent, the rate was...
‘We have to let you go. Clean out your desk and hand in your keys’.
There isn’t a manager on the planet that has not dreaded having to say those words...
In today's world of sales and commerce, more and more consumers are looking to their peers as well as influencers for product recommendations. While the advent of social media may...
A new car can take the sting out of summer's end. With school only a few weeks away, new drivers and their parents are seriously considering a purchase, though they...