TSLA356.730-6.13%
GM86.835-1.095%
F13.940-0.47%
RIVN16.800-0.1702%
CYD38.890-0.99%
HMC32.675-0.69%
TM194.350-3%
CVNA71.4551.55%
PAG216.9100.04%
LAD370.7700.04%
AN197.370-2.12%
GPI258.660-3.19%
ABG212.140-2.67%
SAH75.400-2.05%
TSLA356.730-6.13%
GM86.835-1.095%
F13.940-0.47%
RIVN16.800-0.1702%
CYD38.890-0.99%
HMC32.675-0.69%
TM194.350-3%
CVNA71.4551.55%
PAG216.9100.04%
LAD370.7700.04%
AN197.370-2.12%
GPI258.660-3.19%
ABG212.140-2.67%
SAH75.400-2.05%
TSLA356.730-6.13%
GM86.835-1.095%
F13.940-0.47%
RIVN16.800-0.1702%
CYD38.890-0.99%
HMC32.675-0.69%
TM194.350-3%
CVNA71.4551.55%
PAG216.9100.04%
LAD370.7700.04%
AN197.370-2.12%
GPI258.660-3.19%
ABG212.140-2.67%
SAH75.400-2.05%


Articles

EV

How can service departments prepare for an EV-focused industry?

- February 22, 2021
According to the International Energy Agency, electric car sales surpassed 2 million globally in 2019. These numbers only continue to grow higher, leaving dealerships wondering how their service department will...
dependability, Lexus

J.D. Power U.S. Vehicle Dependability Study shows marked improvement in quality

- February 22, 2021
Details of the 2021 J.D. Power U.S. Vehicle Dependability Study were released on Thursday, and the results are largely positive. Overall, the customer survey shows that fewer issues are being...
Al Maroone

Auto industry great Al Maroone passes away at 98

- February 20, 2021
Al Maroone, the founder of a dealership group that later became a cornerstone of AutoNation, passed away at his home in Florida on Wednesday. Al was 98 at the time...
service

How to get customers back for first service

- February 19, 2021
It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had one to offer. If you don’t...
Toyota

Toyota investing $210 million in West Virginia engine production

- February 19, 2021
On Thursday, Toyota Motor Manufacturing West Virginia (TMMWV) announced plans to upgrade the Buffalo facility to expand upon engines produced for their vehicles. An additional $210 million US has been...
Jaguar

Jaguar announces plan for all-electric lineup

- February 18, 2021
In the latest electric vehicle (EV) news, Jaguar Land Rover (JLR) announced this week that it is planning to make its Jaguar brand all-electric by 2025 and that it plans...
storm

Massive winter storm idles automotive plants, affects dealers

- February 18, 2021
As a freak winter storm wreaks havoc across a huge swath of the United States, automotive manufacturers in several states have been forced to idle production lines. Factories for several...
sales

Best practices for engaging today’s car shopper: In-person sales (Part 4)

- February 17, 2021
When circumstances have forced society to limit personal interaction, small yet personal touches can make a huge difference in closing a sale. These interactions will be more frequent as customers...

AutoNation’s Mike Jackson relinquishes Chairman role as company profits boom

- February 16, 2021
Mike Jackson, CEO of AutoNation is stepping down from his position as Chairman. Jackson will remain CEO of the retailer, as the company announced its decision to separate the roles...
service

Dealing with objections for service repairs

- February 16, 2021
There’s no questioning how busy service advisors are, day in and day out. As the frontline workers in after-sales service, it falls on them primarily to keep customers satisfied while...


CBT News
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