TSLA391.000-27.45%
GM82.110-0.93%
F14.900-0.44%
RIVN16.350-1.77%
CYD56.760-1.4%
HMC26.700-1.23%
TM177.160-2.34%
CVNA66.5000.31%
PAG171.020-0.59%
LAD288.840-1.76%
AN187.720-0.42%
GPI311.0005.57%
ABG190.9800.83%
SAH82.160-2.16%
TSLA391.000-27.45%
GM82.110-0.93%
F14.900-0.44%
RIVN16.350-1.77%
CYD56.760-1.4%
HMC26.700-1.23%
TM177.160-2.34%
CVNA66.5000.31%
PAG171.020-0.59%
LAD288.840-1.76%
AN187.720-0.42%
GPI311.0005.57%
ABG190.9800.83%
SAH82.160-2.16%
TSLA391.000-27.45%
GM82.110-0.93%
F14.900-0.44%
RIVN16.350-1.77%
CYD56.760-1.4%
HMC26.700-1.23%
TM177.160-2.34%
CVNA66.5000.31%
PAG171.020-0.59%
LAD288.840-1.76%
AN187.720-0.42%
GPI311.0005.57%
ABG190.9800.83%
SAH82.160-2.16%


Articles

safety

Fewer miles driven but higher rate of motor vehicle-related deaths in 2020

- March 9, 2021
Despite traffic volumes experiencing a significant decrease throughout 2020 in the United States, the roadways haven’t become any safer. A new report from the National Safety Council says that vehicle-related...
ROI

A guide to understanding the ROI of your phone calls

- March 8, 2021
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point takes place on digital channels or...

Virtual 20 groups create new possibilities for continuous improvement

- March 8, 2021
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
CarMax

CarMax issuing bonuses for 22,000 staff to reward efforts during COVID-19

- March 5, 2021
On Wednesday, CarMax announced that around 22,000 of their associates nationwide can expect to receive a bonus. The initiative is an acknowledgement for working through the difficulty that COVID-19 has...
marketing

Tailoring your automotive marketing for 2021

- March 4, 2021
Marketing your dealership to your customer has historically been a fairly straightforward task. There are nuances in using data, but the data has been consistent year over year - except...
sales

The National Retail Federation projects retail sales growth in 2021 with effective vaccine rollout

- March 4, 2021
The year 2020 was a challenging one—particularly for the automotive industry. During the start of the pandemic, U.S. vehicle sales fell as much as 52%. Nevertheless, the industry went on...
Five Star Dealer Awards

Five Star Dealer Awards recognize those at the peak of customer service

- March 3, 2021
On Tuesday, Edmunds announced the ninth annual Five Star Dealer Award recipients. Dealers who received this year’s award are being recognized for their extremely high standard of customer service as...
FCA

FCA North America pleads guilty in labor corruption scandal

- March 3, 2021
On Monday, an executive for Fiat Chrysler North America acknowledged that the carmaker indeed conspired to pay in excess of $3.5 million in bribes to union leaders over the course...
Lithia Motors

Lithia Motors & Driveway (LAD) Adds $430 Million of Revenue in Key Southeast Region

- March 2, 2021
MEDFORD, Ore.--Lithia Motors & Driveway (NYSE: LAD) announced it has acquired five locations in Florida, all serving the greater Tampa market. The acquisition is expected to add $430 million in...
active listening

How active listening leads to increased engagement

- March 2, 2021
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than good. The Harvard Business Review did...